Isabella Lilly

Oversaw customer interactions at ticket office to foster positive guest experiences. Directed attendees as an usher, enhancing event flow and satisfaction. Managed setup and reset of event spaces by organizing chairs, tables, instruments, shells, and risers. Collaborated with technical team in sound booth to optimize lighting and audio during performances.

• Facilitated community-building events to enhance resident engagement and foster a positive living environment.
• Assisted in conflict resolution among residents, promoting effective communication and collaboration.
• Developed and implemented educational programs addressing resident needs and interests.
• Provided support for onboarding new residents, ensuring smooth transitions into campus life.

Assisted with travel arrangements and bookings. Supported administrative functions and report preparation. Organized comprehensive information on travel destinations and required documentation. Provided assistance to parents and students via in-person interactions, phone calls, and emails. Managed communication through messaging groups.