Isabella Lodico
Lisle,IL
Summary
Handles team needs with extreme thinking strategies, along with a strong focus on daily requirements. Well-coordinated planner and successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and reliable effort.
Overview
6
6
years of professional experience
Work History
Camp Counselor
Wayne Winfield Area Youth Family Service
06.2024 - Current
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Worked with children of varying age, interest, skill, and developmental levels.
Shift Leader
Crumbl Cookies
08.2023 - Current
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Server
Q BBQ
09.2022 - 05.2023
- Cultivated warm relationships with regular customers.
- Presented menus to patrons and answered questions about menu items, making recommendations upon request.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Answered customers' questions, recommended items, and recorded order information.
Cashier/Manager on Duty
Ace Hardware
05.2020 - 08.2021
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed detailed plans based on broad guidance and direction.
- Conducted regular inventory checks on point-of-sale materials, ensuring availability of necessary supplies for smooth functioning of the cashier area.
- Built positive relationships with customers to increase repeat business.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Concessions Worker
Jonamac Apple Orchard
08.2018 - 11.2018
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Maintained clean, organized workspace according to operational standards.
- Consistently provided friendly service to promote better customer engagement.
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
Bachelor of Arts - Psychology/ Social Work
Benedictine University
Lisle, IL05.2024
Skills
- Team Supervision
- Daily workflows
- Issue Resolution
- Flexible Schedule
- Team Leadership
- Strong verbal and written communication
- Cash Handling
- Team motivation
- Positive Attitude
Timeline
Camp Counselor
Wayne Winfield Area Youth Family Service
06.2024 - Current
Shift Leader
Crumbl Cookies
08.2023 - Current
Server
Q BBQ
09.2022 - 05.2023
Cashier/Manager on Duty
Ace Hardware
05.2020 - 08.2021
Concessions Worker
Jonamac Apple Orchard
08.2018 - 11.2018
Bachelor of Arts - Psychology/ Social Work
Benedictine University
Similar Profiles
Perla VelazquezPerla Velazquez
Volunteer at Youth Service Bureau Of Fort WayneVolunteer at Youth Service Bureau Of Fort Wayne
Sasha RamosSasha Ramos
Lead Youth Screener at Bay Area Youth ServiceLead Youth Screener at Bay Area Youth Service
Judith Addo DanquahJudith Addo Danquah
Salesforce Administrator at Hoyleton Youth & Family ServiceSalesforce Administrator at Hoyleton Youth & Family Service