Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Lodico

Lisle,IL

Summary

Handles team needs with extreme thinking strategies, along with a strong focus on daily requirements. Well-coordinated planner and successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and reliable effort.

Overview

6
6
years of professional experience

Work History

Camp Counselor

Wayne Winfield Area Youth Family Service
Carol Stream, IL
06.2024 - Current
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Worked with children of varying age, interest, skill, and developmental levels.

Shift Leader

Crumbl Cookies
Naperville, IL
08.2023 - Current
  • Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

Server

Q BBQ
Naperville, IL
09.2022 - 05.2023
  • Cultivated warm relationships with regular customers.
  • Presented menus to patrons and answered questions about menu items, making recommendations upon request.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Answered customers' questions, recommended items, and recorded order information.

Cashier/Manager on Duty

Ace Hardware
Rochelle, IL
05.2020 - 08.2021
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Developed detailed plans based on broad guidance and direction.
  • Conducted regular inventory checks on point-of-sale materials, ensuring availability of necessary supplies for smooth functioning of the cashier area.
  • Built positive relationships with customers to increase repeat business.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Concessions Worker

Jonamac Apple Orchard
Malta, IL
08.2018 - 11.2018
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Maintained clean, organized workspace according to operational standards.
  • Consistently provided friendly service to promote better customer engagement.
  • Worked with team to provide stellar service during busy periods and meet customer demands.
  • Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Education

Bachelor of Arts - Psychology/ Social Work

Benedictine University
Lisle, IL
05.2024

Skills

  • Team Supervision
  • Daily workflows
  • Issue Resolution
  • Flexible Schedule
  • Team Leadership
  • Strong verbal and written communication
  • Cash Handling
  • Team motivation
  • Positive Attitude

Timeline

Camp Counselor

Wayne Winfield Area Youth Family Service
06.2024 - Current

Shift Leader

Crumbl Cookies
08.2023 - Current

Server

Q BBQ
09.2022 - 05.2023

Cashier/Manager on Duty

Ace Hardware
05.2020 - 08.2021

Concessions Worker

Jonamac Apple Orchard
08.2018 - 11.2018

Bachelor of Arts - Psychology/ Social Work

Benedictine University

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Isabella Lodico