Summary

Overview

Work History

Education

Skills

Languages

Timeline

Isabella Mannarino

Boca Raton,FL

Summary

Organized and personable with positive, upbeat attitude and strong communication skills. Possesses solid foundation in office software and administrative tasks, including scheduling and document management. Committed to enhancing office efficiency and supporting team goals.
Dynamic and results-oriented Secretary with a proven track record at Studio Vanda Ferreira, excelling in verbal and written communication and organization. Demonstrated ability to enhance customer relations and streamline business operations through effective scheduling and calendar management. Achieved a significant increase in client satisfaction by optimizing executive time management and promptly resolving inquiries.

Overview

5

5

years of professional experience

Work History

Secretary

Studio Vanda Ferreira

01.2020 - 08.2024

Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

Education

Associate of Arts - Psychology

Palm Beach State College

Boca Raton, FL

12-2026

High School Diploma -

Burlingame High School

Burlingame

05-2024

Skills

Verbal and written communication
Organization
Keyboarding skills
Phone reception

Appointment Scheduling
Reception functions
Scheduling and calendar management
Customer and client relations

Languages

Portuguese

Native or Bilingual

English

Native or Bilingual

Timeline

Secretary

Studio Vanda Ferreira

01.2020 - 08.2024

Associate of Arts - Psychology

Palm Beach State College

High School Diploma -

Burlingame High School