Isabella Mannarino
Boca Raton,FL
Summary
- Organized and personable with positive, upbeat attitude and strong communication skills. Possesses solid foundation in office software and administrative tasks, including scheduling and document management. Committed to enhancing office efficiency and supporting team goals.
- Dynamic and results-oriented Secretary with a proven track record at Studio Vanda Ferreira, excelling in verbal and written communication and organization. Demonstrated ability to enhance customer relations and streamline business operations through effective scheduling and calendar management. Achieved a significant increase in client satisfaction by optimizing executive time management and promptly resolving inquiries.
Overview
5
5
years of professional experience
Work History
Secretary
Studio Vanda Ferreira
01.2020 - 08.2024
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Education
Associate of Arts - Psychology
Palm Beach State College
Boca Raton, FL12-2026
High School Diploma -
Burlingame High School
Burlingame05-2024
Skills
- Verbal and written communication
- Organization
- Keyboarding skills
- Phone reception
- Appointment Scheduling
- Reception functions
- Scheduling and calendar management
- Customer and client relations
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Secretary
Studio Vanda Ferreira
01.2020 - 08.2024
Associate of Arts - Psychology
Palm Beach State College
High School Diploma -
Burlingame High School
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