Isabella Mastrangioli
Reno,NV
Summary
I am a dedicated worker who is reliable and easy to work with in any situation. I am also dependable and punctual and will put 110% into any work that is given to me. I maintain necessary skills such as active listening and collaboration that makes me an easy employee to work with and will always be flexible to my employers needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lifeguard
Desert Lifeguard Management
Las Vegas, NV
03.2023 - 08.2023
- Watched over swimmers to respond quickly to distress situations.
- Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
- Enforced all safety regulations and posted rules for patrons.
- Assisted in cleaning the areas around the pool deck to provide a safe and welcoming environment for all swimming patrons.
Customer Service Representative
Color Me Mine Las Vegas
Las Vegas, NV
03.2022 - 02.2023
- Oversaw daily operations within the store including stocking shelves, organizing displays, and assisting customers with inquiries.
- Performed back of the house tasks such as wrapping and bagging purchased pieces, glazing and firing pottery, and calling customers to notify them of items that were ready for pick up.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Greeted customers to determine wants or needs.
- Maintained a clean studio through the tasks of mopping and sweeping, wiping down surfaces and picking up trash.
Customer Service Representative
Wet N Wild Waterpark
Las Vegas, NV
05.2021 - 08.2021
- Assisted Customers in purchasing tickets, cabanas and season passes as well as provided a welcoming environment as the guests entered the water park.
- Assisted customers through guest services and provided necessary accommodations for customers in need of help as well as assisting them in any questions or concerns they had about the water park.
- Maintained cleanliness throughout the park and employee center by picking up trash, wiping down surfaces and even organizing office areas.
Education
Bachelor of Arts - Business
University of Nevada Reno
Reno, NV05-2027
Skills
- First Aid
- Emergency Response
- Team Collaboration
- Point of Sale Systems
- Appointment Scheduling
- Customer Support
- Product Merchandising
- Guest Services
- Safety Regulations
- Multi-Line Phone Systems
- Active Listening
- Team Player
- Communication
Affiliations
- ASUN Clubs and Organizations Student Intern
- Sigma Kappa Sorority Historian
Languages
English
Native/ Bilingual
Accomplishments
- Presidents List for Academic Achievement
- National Honor Society
Certification
- CPR Certified
- Nevada Drivers Liscence
Timeline
Lifeguard
Desert Lifeguard Management
03.2023 - 08.2023
Customer Service Representative
Color Me Mine Las Vegas
03.2022 - 02.2023
Customer Service Representative
Wet N Wild Waterpark
05.2021 - 08.2021
Bachelor of Arts - Business
University of Nevada Reno
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