Isabella Matson
Summary
At Chick-fil-A, I excelled as a Team Leader, enhancing employee competencies and performance through targeted coaching and innovative training programs. Leveraging my leadership and creative problem-solving skills, I significantly contributed to the development of effective training strategies, fostering a culture of continuous improvement and teamwork.
Overview
5
5
years of professional experience
Work History
Camp Counselor Volunteer
Harford Glen
11.2024 - 11.2024
- Demonstrated patience and understanding when working with children of different ages and backgrounds.
- Maintained safety standards at all times while monitoring campers' well-being during activities.
- Collaborated with other counselors in order to ensure smooth transitions between activities throughout the day.
- Provided guidance to younger campers and acted as a role model by encouraging respect, responsibility, and good sportsmanship.
- Encouraged camper participation in outdoor recreational activities such as swimming, canoeing, archery, arts and crafts.
- Supervised mealtime routines including setting up tables before meals began and cleaning up afterwards.
Team Leader
Chick-fil-A
05.2023 - Current
- Educated employees on proper use of organization's products and systems.
- Trained existing personnel on new or enhanced applications, products and job functions.
- Provided feedback on employee performance during training sessions, offering constructive criticism when necessary.
- Collaborated with management to periodically review and update training program objectives.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Sunday School Teacher
Cityview Community Church
09.2020 - Current
- Supervised and guided children in completing assigned lessons and projects.
- Implemented and volunteered for ministry-related events, programs, and community affairs.
- Developed age-appropriate activities that encouraged children to explore their faith, build relationships with peers, and practice spiritual development.
- Provided guidance on how to apply Christian values into everyday life situations.
Volunteer
Humane Society
06.2024 - 08.2024
- Made enrichment toys for different types of animals including dogs, cats, and rabbits.
Church Summer Camp Counselor
Cityview Community Church
06.2021 - 08.2024
- Established positive relationships with campers by providing support and encouragement.
- Worked collaboratively with colleagues to create fun-filled experiences for campers.
- Demonstrated patience while dealing with challenging behaviors from campers.
- Interacted with staff and supervisors to communicate and resolve camper needs and conflicts.
- Demonstrated excellent communication skills to effectively interact with parents, staff, and campers.
- Exhibited leadership qualities during team building exercises and outdoor adventures.
- Provided guidance and instruction to ensure safety of all participants.
- Adapted activities based on age level or ability level of each camper.
- Communicated with parents to provide camper updates and answer questions about camp activities.
- Consistently encouraged creativity among campers during arts and crafts projects.
- Engaged in physical activity with groups of children to promote healthy lifestyles.
- Maintained accurate records of campers' attendance, behavior, and achievements.
Education
High School -
North Harford High School
05.2025
Skills
- Creative Problem-Solving
- Interpersonal Communication
- Attention to Detail
- Leadership
- Teamwork
Timeline
Camp Counselor Volunteer
Harford Glen
11.2024 - 11.2024
Volunteer
Humane Society
06.2024 - 08.2024
Team Leader
Chick-fil-A
05.2023 - Current
Church Summer Camp Counselor
Cityview Community Church
06.2021 - 08.2024
Sunday School Teacher
Cityview Community Church
09.2020 - Current
High School -
North Harford High School
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