Isabella McCard
Winter Haven,
Summary
I am an aspiring marketing professional with experience in customer engagement and academic training in digital marketing, AI applications, and consumer behavior. My strong communication skills combined with analytical insight help me to understand and influence buyer decisions. I thrive in a collaborative team environment, where organization, adaptability, and creativity supports innovative marketing.
Overview
5
5
years of professional experience
Work History
Bakery Supervisor
Publix
Winter Haven, FL
12.2023 - Current
- Collaborate with team members to streamline decorating processes and facilitate a cohesive work environment.
- Train new staff on equipment safety and operational procedures, promoting skill development, consistency, and accuracy.
- Regularly track inventory of product and supplies to maintain efficiency.
- Develop custom design concepts that exceed customer expectations and encourage repeat business.
- Routinely field customer inquiries and resolve conflicts, resulting in customer satisfaction.
Cashier
Publix
Winter Haven, FL
08.2021 - 12.2023
- Trained new cashiers on policies, procedures, and customer service standards.
- Collaborated with team members to maintain store cleanliness and organization, enhancing customer experience.
- Resolved customer complaints and responded to needs promptly, fostering loyalty and satisfaction.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Operational Supervisor
Luigi's Italian Restaurant
Lake Alfred, FL
06.2021 - 08.2021
- Oversaw multiple responsibilities as a hostess, waitress, busser, and kitchen staff member.
- Cultivated effective time management skills to optimize service efficiency during high-demand periods.
- Enhanced ability to perform under pressure while ensuring customer satisfaction.
Education
Associate of Science - Marketing
University of South Florida
Tampa, FL05-2027
Associate of Arts - Business
Polk State College
Winter Haven, FL12-2024
High School Diploma -
Winter Haven Senior High School
Winter Haven, FL05-2024
Skills
- Resourceful
- Networking
- Presentation Design
- Innovative
- Working knowledge of SEO principles
- Detail-Oriented
Timeline
Bakery Supervisor
Publix
12.2023 - Current
Cashier
Publix
08.2021 - 12.2023
Operational Supervisor
Luigi's Italian Restaurant
06.2021 - 08.2021
Associate of Science - Marketing
University of South Florida
Associate of Arts - Business
Polk State College
High School Diploma -
Winter Haven Senior High School