Isabella Miranda
Dumfries,VA
Summary
Dynamic and dedicated professional with a strong background in customer service from Secret Garden Cafe. Proven ability in data analysis and project management, enhancing guest experiences and driving repeat business. Skilled in sustainability practices and regulatory compliance, consistently delivering exceptional results while fostering positive relationships with clients and team members.
Overview
3
3
years of professional experience
Work History
Server
Secret Garden Cafe
Occoquan, VA
03.2024 - Current
- Executed opening and closing procedures including dining area setup.
- Monitored updates related to daily specials, fresh menu additions, ongoing promotions.
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Ensured table readiness for new patrons through diligent removal of dirty items.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Sales Associate
Aeropostale
Woodbridge, VA
06.2022 - 04.2024
- Streamlined shelf organization through structured arrangement of items.
- Conducted inventories on a regular basis to track stock levels.
- Actively interacted with diverse clients.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Concessions Cashier
Prince William County Parks and Recreation
Triangle, VA
04.2023 - 06.2023
- Monitored supply inventory and replenished at end of each day to prepare for next event.
- Completed closing duties including reconciling cash drawer amounts with sales receipts totals.
- Maintained precise financial records by handling payment acceptance and change.
Education
High School Diploma -
St. John Paul The Great Catholic High School
Dumfries, VA05-2024
Environmental Resources Management
Virginia Tech
Blacksburg, VASkills
- Environmental assessment
- Data analysis
- Regulatory compliance
- Sustainability practices
- Project management
- Research skills
Affiliations
- Involved in Greek Life- Pi Beta Phi
Accomplishments
- SLA (servant leader association) in high school for three years; student counsel leadership position.
- National Honor Society, English Honor Society President, Roa Kappa member
References
References available upon request.
Timeline
Server
Secret Garden Cafe
03.2024 - Current
Concessions Cashier
Prince William County Parks and Recreation
04.2023 - 06.2023
Sales Associate
Aeropostale
06.2022 - 04.2024
High School Diploma -
St. John Paul The Great Catholic High School
Environmental Resources Management
Virginia Tech
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