Isabella Montalvo
Maineville
Summary
Hardworking and passionate professional with excellent organizational skills. Proven success in optimizing workflows and enhancing customer satisfaction. Quick learning abilities combined with an enthusiastic attitude ready to take on any challenge!
Overview
5
5
years of professional experience
Work History
Assistant Manager
Domino's Pizza
09.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Server
Olive Garden
08.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Lakota East
Middletown, OH05-2021
Skills
- Team leadership
- Money handling
- Decision-making
- Time management
- Conflict resolution
- Multitasking and organization
- Adaptability and flexibility
- Spanish speaking
Timeline
Server
Olive Garden
08.2023 - 12.2023
Assistant Manager
Domino's Pizza
09.2020 - Current
High School Diploma -
Lakota East
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