Summary
Overview
Work History
Education
Skills
Certification
CORE COMPETENCIES
Awards
Timeline
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ISABELLA MONTANO

Gurnee,IL

Summary

Human Resources and Operations professional with over 6 years of experience supporting large, diverse teams in high volume, compliance driven environments. Demonstrated expertise in employee training, records management, policy enforcement, and cross-functional leadership. Recognized for outstanding achievement, team development, and dedication to workplace improvement. Certified Instructor with proven ability to foster engagement and growth. Active Secret Security Clearance. Currently seeking to transition into a civilian HR role.

Operations professional with track record of optimizing processes and enhancing productivity in dynamic environments. Known for fostering team collaboration and consistently achieving results. Reliable and adaptable, bringing expertise in project management and process improvement.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Human Resources Operations Lead

Naval Station Great Lakes, Surface Warfare Schools Command
01.2022 - Current
  • Manage onboarding, performance tracking, and HR administration for over 8,000 employees, ensuring full compliance with organizational policy and standards.
  • Lead professional development and mentoring programs for 370+ trainees and entry-level staff, supervising a team of training specialists to improve retention and performance.
  • Coordinate schedules and operational coverage for 135+ team members across multiple shifts, achieving 100% policy compliance.
  • Oversee daily operations for a 110-room residential facility, consistently achieving perfect scores in annual and quarterly safety and quality audits.
  • Deliver 15+ employee training workshops and certification sessions annually, supporting skill advancement and compliance for over 390 team members.
  • Organize employee engagement initiatives including events and recognition programs to boost morale and foster a positive workplace culture.
  • Commended by leadership for exceptional organization, adaptability, and the ability to build high performing teams.

Personnel Supervisor / Employee Development Advisor

USS Benfold / USS Rafael Peralta, United States Navy
01.2017 - 01.2022
  • Guided 390+ employees through required qualifications and certifications, ensuring timely and compliant completion.
  • Provided career guidance, advancement counseling, and retention strategies, resulting in improved team retention and professional growth.
  • Trained and mentored junior staff on HR best practices, documentation, and workplace standards.
  • Briefed senior management on personnel metrics, readiness, and compliance.
  • Improved inspection and audit outcomes, leading teams to 100% compliance scores in external evaluations.
  • Collaborated across departments to streamline HR processes and enhance communication.

Education

High School Diploma -

Herlong High School
Herlong, CA
01.2017

Skills

  • NSIPS, FLTMPS
  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • Operational efficiency
  • Motivational attitude
  • Scheduling coordination
  • Workforce management
  • Strong team building skills
  • Operations management
  • Staff supervision
  • Management
  • Problem-solving abilities
  • Team leadership

Certification

  • Certified Instructor – U.S. Navy Instructor Training Course (Train-the-Trainer/Instructional Development Equivalent)
  • CPR Certification
  • Advanced Leadership Development (U.S. Navy)
  • Equal Opportunity and Harassment Prevention
  • Operational Risk Management (ORM)
  • SHRM-CP, PHR – In Progress

CORE COMPETENCIES

  • Employee Training & Talent Development
  • Personnel Administration & Records Management
  • HR Policy Compliance & Documentation
  • Employee Relations & Engagement
  • Team Leadership & Staff Supervision
  • Scheduling & Operations Coordination
  • Process Improvement & Change Management
  • Onboarding & Orientation Programs
  • Audit Preparation & Quality Assurance
  • Cross-Departmental Collaboration

Awards

Navy and Marine Corps Achievement Medal (NAM), Three-Time Recipient, Letter(s) of Commendation for Administrative Excellence, Sailor of the Quarter/Year (Employee of the Month/Year equivalent), 20+ Hours Community Volunteer Service

Timeline

Human Resources Operations Lead

Naval Station Great Lakes, Surface Warfare Schools Command
01.2022 - Current

Personnel Supervisor / Employee Development Advisor

USS Benfold / USS Rafael Peralta, United States Navy
01.2017 - 01.2022

High School Diploma -

Herlong High School

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