Isabella Moore
Lutz,FL
Summary
A successful hospitality employee with a friendly and dynamic personality, that exudes warmth and approachability, effortlessly putting guests at ease. Having genuine enthusiasm and positive energy that creates a welcoming atmosphere, making guests feel valued and appreciated. Possesses an outgoing nature that fosters strong connections with both guests and colleagues, enhancing teamwork and ensuring exceptional service delivery. My ability to captivate and engage people leaves a lasting impression, making every guest interaction memorable and delightful.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Intern
Tampa Yacht & Country Club
Tampa, FL
05.2024 - 08.2024
- Dining Room Supervisor, who provided guidance and support to front-of-house staff members as needed.
- Resolved customer complaints professionally while adhering to company policies.
- Bartender who participated in weekly team meetings to discuss goals and objectives set by management.
- Banquet Captain, who assisted with banquet setup, including arranging tables and chairs, setting up decorations, and laying out place settings.
- Pavilion Supervisor, who directed and supervised a team of 15 employees in daily operations.
- Catering Coordinator who Facilitated meetings between vendors and clients in order to discuss the overall project scope and timeline.
Food and Beverage Server
Avila Golf and Country Club
Tampa, FL
01.2021 - 07.2021
- Developed strong communication and customer service skills while working as a Food and Beverage Server in a fast-paced environment
- Utilized knowledge of ingredients in menu items to provide customers with accurate information about their meals
- Greeted customers warmly upon arrival and provided them with menus that highlighted daily specials
- Demonstrated effective problem-solving skills when dealing with customer complaints or requests for special orders.
Camp Counselor
Almost Home After School Center
Lutz, FL
09.2020 - 12.2020
- Kept all campers safe and happy by enforcing consistent camp policies
- Kept participants safe with thorough instruction and ongoing monitoring of activities
- Assessed the needs and interests of individuals and groups and planned activities accordingly
- Utilized patience and understanding when dealing with challenging behavior from campers.
Front of House Staff Member
Chick-Fil-A
Tampa, FL
06.2019 - 09.2020
- Greeted and welcomed guests with a friendly and professional demeanor
- Cooperated effectively with fellow employees to complete tasks quickly
- Efficiently managed multiple tasks simultaneously while maintaining accuracy
- Cleaned and sanitized preparation surfaces, utensils, and equipment to prevent food-borne illnesses.
Education
Bachelor of Science (B.S.): Hospitality and Tourism Management -
Florida State University
Tallahassee, FL05.2025
Graduated with Honors -
George Steinbrenner High School
Lutz, FL05.2021
Skills
- Customer service
- Analytical thinking
- Multitasking
- Time management
- Social perceptiveness
- Task prioritization
- CPR and AED Certified
Certification
CPR and AED Certified
Certificate in Special Events expected May 2025
Timeline
Intern
Tampa Yacht & Country Club
05.2024 - 08.2024
Food and Beverage Server
Avila Golf and Country Club
01.2021 - 07.2021
Camp Counselor
Almost Home After School Center
09.2020 - 12.2020
Front of House Staff Member
Chick-Fil-A
06.2019 - 09.2020
Bachelor of Science (B.S.): Hospitality and Tourism Management -
Florida State University
Graduated with Honors -
George Steinbrenner High School
CPR and AED Certified
Certificate in Special Events expected May 2025
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