Isabella Morales
Gainesville,FL
Summary
Caring and compassionate RBT experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs.
Overview
3
3
years of professional experience
Work History
Registered Behavior Technician
Fundamental Therapy Solutions
08.2023 - Current
- Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
- Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Led group sessions focused on social skill-building, promoting peer interaction and cooperation among clients.
- Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
- Facilitated generalization of learned skills across various environments by collaborating with educators, therapists involved in clients'' care networks.
Membership Consultant
Yoga Pod
07.2023 - 01.2024
- Increased new member enrollment by developing and implementing targeted marketing strategies.
- Collaborated with team members to streamline processes for efficient membership management and customer service.
- Improved customer satisfaction ratings by promptly addressing member concerns and resolving issues in a timely manner.
- Conducted comprehensive tours of the facility to prospective members, showcasing available amenities and services.
- Developed strong relationships with members, offering ongoing support and encouragement to achieve their fitness goals.
Registered Behavior Technician
Behavior Analysis Support Services
06.2022 - 07.2023
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans
- Exercised confidentiality and discretion to maintain HIPAA requirements
- Communicated with patients' family members to explain treatment process, answer questions, and maintain relationships
- Identified and addressed individual problems using clinical team recommendations and solutions
- Cultivated relationships with fellow staff members to enhance team collaboration
- Worked alongside children with varying severity of Autism, and suggested possible intervention plans to supervisors.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Barista Trainer
Aramark (Starbucks)
09.2021 - 05.2022
- Taught team members how to make latest drinks and correctly perform new procedures
- Supported highest standards of conduct and service to support company reputation
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction
- Provided individualized instruction to match personal strengths, background, and learning style of each employee
- Memorized official and off-menu coffee and tea preparations
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas, and making orders.
Server/Cashier
Lime Fresh Mexican Grill
05.2021 - 08.2021
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Operated POS terminals to input orders, split bills and calculate totals
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
Master of Science - Psychology
University of Florida
Gainesville, FL05.2024
High School Diploma 05/2020 -
Miami Killian Senior High
Miami, FL06.2020
Skills
- Transactions and Cash Handling
- Customer Service and Rapport
- Crisis Management
- Personable Nature
- Relationship Building
- Team Leadership
- Critical Thinking
- Attention to Detail
- Behavior Observation
- Error Correction Techniques
- Visual Supports Implementation
Volunteer Experience
Kids Count (January-May 2023)
UF CAN: University of Florida Center for Autism and Neurodevelopment (August-December 2023)
Timeline
Registered Behavior Technician
Fundamental Therapy Solutions
08.2023 - Current
Membership Consultant
Yoga Pod
07.2023 - 01.2024
Registered Behavior Technician
Behavior Analysis Support Services
06.2022 - 07.2023
Barista Trainer
Aramark (Starbucks)
09.2021 - 05.2022
Server/Cashier
Lime Fresh Mexican Grill
05.2021 - 08.2021
Master of Science - Psychology
University of Florida
High School Diploma 05/2020 -
Miami Killian Senior High
Similar Profiles
STEPHENIE CECILSTEPHENIE CECIL
Administrative Assistant at Fundamental Therapy SolutionsAdministrative Assistant at Fundamental Therapy Solutions
Gabriel MateoGabriel Mateo
Registered Behavior Technician at Fundamental Therapy SolutionsRegistered Behavior Technician at Fundamental Therapy Solutions
Alison CampbellAlison Campbell
Accounts at Total Therapy Solutions - Occupational TherapyAccounts at Total Therapy Solutions - Occupational Therapy
Ana MonasteriosAna Monasterios
Cashier at A-Town WingsCashier at A-Town Wings
Kelly FacklerKelly Fackler
Server Assistant at Outback SteakhouseServer Assistant at Outback Steakhouse