Isabella Nassisi
Los Angeles,CA
Summary
Dynamic sales professional with a proven track record at Canada Goose, excelling in customer service and upselling strategies. Achieved top seller status within the first month while maintaining a 0.1% return rate. Skilled in inventory management and point of sale systems, driving exceptional results in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Seasonal Sales Assosiate
Canada Goose
Bellevue, WA
10.2024 - 01.2025
- Upsold additional items based on customer interests and needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Processed credit card transactions quickly and securely.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- I became a top seller within my first month.
- Maintained a 0.1% return rate.
Host
Cheesecake Factory Inc
Bellevue, WA
03.2024 - 06.2024
- Monitored restrooms to refill supplies and perform light cleaning tasks.
- Assisted restaurant staff in setting up events for seamless execution.
- Maintained awareness of server availability and table turnover to expedite guest seating.
- Supervised dining room staff to uphold service standards and address guest needs.
- Greeted guests upon arrival, providing menus promptly.
Booking Manager
Alt Pacific
Bellevue, WA
08.2022 - 04.2023
- Created and enforced scheduling policies and procedures to standardize operations.
- Led weekly scheduling meetings to address concerns, distribute assignments, and gather feedback.
- Maintained database of client information and event details.
- Discussed opportunities with industry connections and advocated for clients best suited for openings.
- Followed prescribed list of questions and provided appropriate responses to get and give information during scheduling calls.
Host Busser Expo Server
Nordstrom Grill
Bellevue, WA
04.2021 - 08.2022
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Served as point-of-contact for resolving guest complaints or special requests.
- Ensured compliance with health and safety regulations within the restaurant.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Contributed to team efforts by accomplishing related tasks as needed.
- Took reservations over phone and in person.
Front of House Employee
Chick-fil-A
Bellevue, WA
08.2019 - 04.2020
- Processed payments using cash registers or POS systems accurately and efficiently.
- Greeted guests upon arrival, providing a warm and welcoming atmosphere.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Replenished supplies and organized food preparation stations to maximize productivity.
Education
High School Diploma -
Sammamish High School
Bellevue, WA06-2022
Skills
- Customer service
- Sales techniques
- Inventory management
- Point of sale systems
- Visual merchandising
- Upselling strategies
Timeline
Seasonal Sales Assosiate
Canada Goose
10.2024 - 01.2025
Host
Cheesecake Factory Inc
03.2024 - 06.2024
Booking Manager
Alt Pacific
08.2022 - 04.2023
Host Busser Expo Server
Nordstrom Grill
04.2021 - 08.2022
Front of House Employee
Chick-fil-A
08.2019 - 04.2020
High School Diploma -
Sammamish High School
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