Isabella navarro
Phillipsburg
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Tipons Tavern. Proven ability to enhance guest engagement and maintain cleanliness standards while training new staff. Experienced in cash handling and fostering team collaboration to improve service quality and operational efficiency.
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in receptionist role.
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
2
2
years of professional experience
Work History
Server
Tipons Tavern
08.2025 - Current
- Delivered exceptional customer service by actively listening to guest requests and responding promptly.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Assisted in training new staff members on service procedures and menu knowledge.
- Processed customer orders accurately using the POS system to ensure timely delivery.
- Resolved customer complaints effectively by providing solutions and maintaining a positive atmosphere.
- Adapted to changing priorities during peak hours to maintain service excellence.
- Engaged with customers to create a welcoming and friendly dining environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Key City Diner
02.2024 - 08.2025
- Maintained high standards of cleanliness and organization in dining areas and service stations.
- Assisted in training new servers on menu items and restaurant procedures.
- Facilitated smooth communication between kitchen and front-of-house staff.
- Adapted to changing customer needs and preferences to enhance dining experience.
- Processed customer orders accurately and efficiently using point-of-sale system.
- Resolved customer complaints with empathy and professionalism to ensure satisfaction.
- Executed proper cash handling and payment processing during shifts.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Supply Management Specialist
Benfatto Coffee
07.2023 - 08.2025
- Executed inventory management strategies to minimize stock discrepancies and enhance product availability.
- Collaborated with cross-functional teams to streamline procurement processes and improve operational efficiency.
- Identified potential suppliers through market research and analysis, expanding the company's sourcing options.
- Facilitated contract negotiations to secure favorable terms and conditions with key suppliers.
- Maintained compliance with industry regulations, ensuring risk management protocols were consistently applied.
- Documented physical supply chain processes such as workflows, cycle times, position responsibilities, and system flows.
Gymnastics Coach
Magma Gymnastics
06.2024 - 04.2025
- Designed individualized training sessions tailored to each gymnast's skill level and goals.
- Facilitated group training activities to enhance teamwork and foster camaraderie among gymnasts.
- Evaluated athlete performances regularly to identify areas for improvement and establish growth plans.
- Implemented safety protocols during training sessions to minimize risk of injuries.
- Created engaging and age-appropriate warm-up routines to promote physical fitness and readiness.
- Maintained a clean and organized training environment to ensure focus and safety.
- Monitored equipment regularly to ensure proper functioning and safety standards.
- Encouraged positive self-talk and resilience among gymnasts to build mental toughness.
Education
License Certificate - Hair Cosmetology
Metro Beauty Academy
Allentown, PA03-2027
High School Diploma -
Phillipsburg High School
Phillipsburg, NJ06-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Team collaboration
- Performance improvement
Timeline
Server
Tipons Tavern
08.2025 - Current
Gymnastics Coach
Magma Gymnastics
06.2024 - 04.2025
Server
Key City Diner
02.2024 - 08.2025
Supply Management Specialist
Benfatto Coffee
07.2023 - 08.2025
License Certificate - Hair Cosmetology
Metro Beauty Academy
High School Diploma -
Phillipsburg High School