ISABELLA NELSON
Malta,USA
Summary
High-achieving sales and account professional with leadership experience and a strong foundation in healthcare environments. Brings hands-on patient care experience and a proven record of account management, relationship development, and driving business outcomes. Demonstrates strong attention to detail and sound decision-making under pressure in regulated environments. Builds trusted relationships and communicates technical information clearly with professionalism and accountability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Account Manager
4 Pillar Funding
01.2023 - 11.2025
- Led, coached, and supported a team of Sales Account Executives to drive individual and team performance.
- Maintained ownership of key client accounts while supporting team-managed accounts.
- Balanced individual account responsibilities with team leadership and performance oversight.
Sales Account Executive
4 Pillar Funding
04.2021 - 01.2023
- Managed and grew a portfolio of client accounts through consultative, relationship-driven sales.
- Built strong relationships with clients by providing exceptional customer service.
- Operated in a fast-paced environment, managing multiple deals while consistently exceeding performance targets.
Patient Care Technician
Albany Medical Center
02.2019 - 11.2020
- Performed direct patient care in a clinical setting, gaining hands-on experience with hospital operations and medical technology.
- Developed strong communication skills while coordinating with nurses, physicians, and patients in high-pressure settings.
- Utilized diagnostic tools, including blood glucose monitoring tests, vital signs monitoring cart, and portable bladder scanner.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UTundefined
Hudson Valley Community College
Troy, NYSkills
- Project management
- Client relationship management
- Sales strategies
- Clinical knowledge with the ability to communicate medical data
- Knowledge of anatomy and physiology
- Data analysis
- Team leadership
- Communication skills
Certification
- Basic Life Support (BLS) Certified - American Heart Association, Active
- CPR/AED Certified - American Heart Association, Active
- Negotiation Mastery Summit – Chris Voss / The Black Swan Group Attendee, Kentucky – March 2025
- Completed intensive, in-person training led by former FBI negotiator Chris Voss
- Developed advanced skills in tactical empathy, objection handling, and high-stakes deal negotiation
- Sales Training – Sales & Development Program Participant | 2024
- Developed a consultative sales approach focused on qualifying prospects, uncovering pain points, and controlling the sales process
- Trained in proven frameworks for handling objections, advancing complex sales cycles, and closing with mutual agreement
Timeline
Senior Account Manager
4 Pillar Funding
01.2023 - 11.2025
Sales Account Executive
4 Pillar Funding
04.2021 - 01.2023
Patient Care Technician
Albany Medical Center
02.2019 - 11.2020
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Hudson Valley Community College
Bachelor of Science - Business Management
Western Governors University