Isabella Nutakor
Bronx
Summary
Fraud investigation, strong internal controls, assertive and reconciliation
Overview
9
9
years of professional experience
1
1
Certification
Work History
Billing Assistant
Bronx Health Center
03.2025 - Current
- Prepare, submit, and follow up on medical claims with insurance providers.
- Verify patient insurance coverage and obtain pre-authorizations as required.
- Enter patient demographics, billing codes, and charges accurately in the system.
- Resolve denied/rejected claims through direct communication with insurers.
- Post insurance and patient payments, ensuring accurate reconciliation.
- Maintain patient confidentiality in compliance with HIPAA regulations.
Assistant Banking Officer (Internal Audit)
First Atlantic Bank Limited
01.2022 - 11.2024
- Identified and recovered $50,000+ in income leakages by detecting process inefficiencies.
- Led audit teams to perform risk-based audits across 20 branches and departments, improving internal control frameworks.
- Coached and mentored less experienced team members on various audit assignments.
- Conducted risk assessments, walkthroughs, and control evaluations to ensure regulatory compliance.
- Proposed fraud alerts and risk mitigation initiatives, later adopted company-wide.
- Delivered concise audit reports with actionable recommendations to senior management.
- Assisted in investigations mandated by the CEO/Board Audit Committee, covering fraud, customer complaints, and service failures.
- Performed risk based tests to ensure accountability and adherence to company procedures, regulatory, legal and the Institute of Internal Auditors (IIA) standards.
Executive Trainee (Internal Audit)
First Atlantic Bank Limited
02.2018 - 12.2021
- Conducted audits across 38+ branches and departments per the annual audit plan.
- Assisted in risk assessment updates and monitoring of changing risk profiles.
- Prepared quarterly Board Audit Committee reports with key findings and recommendations.
- Reconciled general ledger proofs and verified customer balance confirmations within 48 hours.
- Assisted in developing and updating risk assessment by keeping update on changes in risk profile, key process changes or system implementations in functional units.
- Followed-up on audit exceptions and tracked corrective actions.
Accounts officer (National Service)
Microfinance and Small Loans Center (MASLOC)
09.2016 - 08.2017
- Reconciled regional office cashbooks with bank statements.
- Drafted checks, payment vouchers, and managed disbursement documentation.
- Assisted in loan recoveries and resolution of client complaints.
- Supported reporting on regional financial performance.
Education
Master of Science - Accounting
National University
San Diego, CABachelor of science - Banking and Finance
University of Professional Studies
AccraSkills
- Enthusiastic and results-driven Internal Audit & Financial Professional with 6 years of experience in banking, finance, and healthcare administration Proven ability to identify control gaps, strengthen internal controls, conduct risk assessments, and provide actionable recommendations that enhance efficiency and minimize risks Strong analytical, problem-solving, and communication skills with demonstrated success in cross-functional collaboration
- Areas of employment include:
- Internal Audit & Risk Assessment
- Internal Controls & Compliance
- Process Improvement & Cost Recovery
- HIPAA Compliance Data Confidentiality
- Fraud Examination & Investigation
- Financial Reporting & Reconciliation
- MS Office Suite (Excel, Word, PowerPoint, Outlook)
- Team collaboration and Leadership
Certification
- Qualified Chartered Accountant – Equivalent to Certified Public Accountant (Institute of Chartered accountant, Ghana)
- Certified Information System Auditor (CISA) In Progress
Accomplishments
Uncovered huge dual control breaches at the vault and uncovered unsecured card transportation across the Bank
Training
- HIPAA Awareness February 2025
- Forensic Accounting & Fraud Examination October 2024
- Operations in Digital Banking & Risk Management May 2024
- Managing Credit Risk in Financial Institutions January 2024
- Auditing Alternate Channels of Payment August 2023
- Anti-Money Laundering Training Annual
Timeline
Billing Assistant
Bronx Health Center
03.2025 - Current
Assistant Banking Officer (Internal Audit)
First Atlantic Bank Limited
01.2022 - 11.2024
Executive Trainee (Internal Audit)
First Atlantic Bank Limited
02.2018 - 12.2021
Accounts officer (National Service)
Microfinance and Small Loans Center (MASLOC)
09.2016 - 08.2017
Master of Science - Accounting
National University
Bachelor of science - Banking and Finance
University of Professional Studies
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