Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Ocampo

Corona,CA

Summary

Driven and professional experience in coffee industry, clothing resale and managing front desk responsibilities in salon environments. Skilled in customer service, sales, team collaboration, adaptability and delivering consistent results. Reliable and personable with focus on enhancing client/ customer experiences and positively representing work operations. Currently training to be a yoga instructor and working on creative writing on the side.

Overview

4
4
years of professional experience

Work History

Barista

Coffee Dose
11.2024 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Clothing Reseller

Depop
06.2021 - Current
  • Increased sales by curating a diverse and appealing inventory of clothing items for resale.
  • Implemented targeted marketing strategies to attract new customers consistently.
  • Optimized online presence, utilizing social media platforms to promote available items effectively.

Salon Receptionist

Palm Beach Tan
09.2023 - 10.2024
  • Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
  • Introduced new beauty products to consumers by informing clients about use and benefits.
  • Achieved specified sales targets by promoting special treatments, additional services, and products.
  • Confirmed appointments, communicated with clients, and updated client records.

Barista Shift Supervisor

Mojos
01.2022 - 08.2023
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.

Education

RYT 200 Hours - 200 Hour Yoga Instructor Training Program

Orange Coast College
Costa Mesa, CA
05.2026

Associate of Arts -

Santiago Canyon College
Orange, CA
06.2023

High School Diploma -

Corona High School
Corona, CA
05.2019

Skills

  • Friendly and outgoing
  • Team player
  • Exceptional customer service
  • Adaptive and creative

Timeline

Barista

Coffee Dose
11.2024 - Current

Salon Receptionist

Palm Beach Tan
09.2023 - 10.2024

Barista Shift Supervisor

Mojos
01.2022 - 08.2023

Clothing Reseller

Depop
06.2021 - Current

RYT 200 Hours - 200 Hour Yoga Instructor Training Program

Orange Coast College

Associate of Arts -

Santiago Canyon College

High School Diploma -

Corona High School

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