Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessDevelopmentManager

ISABELLA OSBORN

Monroe,NC

Summary

My work experience showcases exceptional customer service

and multitasking abilities.

My adeptness at problem-solving and maintaining high cleanliness standards underscores my comprehensive skill set in fast-paced environments. I run 2 of my own start-up businesses, one being an interior car detailing business, and the other being a crafting business I am efficient, determined, consistent, passionate, compassionate, kind, reliable, flexible, organized and

focused. I try my best at what I do. I love to learn, and do very well

with cross training, I am looking for a company I can move forward in. I

pick up on things quickly and can accurately train others with my

knowledge. I connect well with others and their needs.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

HuHot
11.2023 - 04.2024
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
  • Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
  • Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
  • Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
  • Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.
  • Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.

Private Nanny

Private Employers
04.2023 - 04.2024
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Security Guard

The Black Sheep
02.2023 - 04.2024
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Automotive Detailer

Self Employed Services
04.2022 - 04.2024
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Collaborated with team members to ensure consistent quality and timely completion of tasks.
  • Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
  • Washed cars and trucks daily for auto dealership.
  • Improved customer satisfaction by providing thorough interior and exterior detailing services.
  • Streamlined the detailing process, reducing turnaround time for customer vehicles.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Maintained a clean and organized work environment for efficient detailing processes.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Conducted thorough inspections of vehicles before and after service to guarantee client satisfaction.
  • Shined vehicle windows and windshields to remove water spots.
  • Expanded professional knowledge through continuous training on industry trends, techniques, and best practices in automotive detailing.
  • Ensured exceptional final results with meticulous hand washing, waxing, polishing, upholstery cleaning, vacuuming activities.
  • Eliminated potential damage to vehicles by adhering to safety protocols during all phases of the detailing process.

Mover

Baileys Moving and Storage
05.2022 - 02.2023
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
  • Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
  • Inspected items for damage and reported issues to supervisor for resolution.
  • Strapped items down over protective padding to secure throughout transportation.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Followed safety protocols to prevent accidents and injuries.
  • Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
  • Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.
  • Communicated with customers courteously and professionally to drive satisfaction.
  • Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients'' needs.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.

Education

Arapahoe Highschool
Littleton, CO

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Positive and friendly attitude
  • Willing to learn
  • Responsible and trustworthy
  • Customer service
  • Cleanliness standards
  • Hospitality service expertise
  • Safe food handling
  • Heavy lifting
  • Order management
  • Supply restocking
  • Flexible schedule
  • Table bussing
  • Order taking and processing
  • Sales expertise
  • High volume dining
  • Service prioritization
  • Food running
  • Station preparation
  • Cash handling
  • Basic math
  • Quality control
  • Performance improvement
  • Memory retention
  • Multitasking and organization
  • Adaptability and flexibility
  • Verbal and written communication
  • Task prioritization
  • Product knowledge
  • Inventory tracking
  • Upselling techniques
  • Customer feedback collection
  • Positive guest interactions
  • Time management
  • Team leadership
  • Customer relations
  • Problem-solving
  • Decision-making
  • Computer skills
  • Relationship building
  • Complaint handling

Certification

CPR, BLS, First Aid certified

Timeline

Server

HuHot
11.2023 - 04.2024

Private Nanny

Private Employers
04.2023 - 04.2024

Security Guard

The Black Sheep
02.2023 - 04.2024

Mover

Baileys Moving and Storage
05.2022 - 02.2023

Automotive Detailer

Self Employed Services
04.2022 - 04.2024

Arapahoe Highschool

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ISABELLA OSBORN