Isabella Pena
Upland,CA
Summary
Logistics coordinator with proven experience coordinating order processing at hear.com using data analysis to improve accuracy and speed. Streamlined workflows to enhance operational efficiency and reduce costs. Skilled in conflict resolution, cross-team coordination, and on-time delivery in fast-paced environments.
Overview
1
1
Language
1
1
Certification
8
8
years of professional experience
Work History
Logistics Coordinator
hear.com
Denver, Colorado
01.2024 - Current
- Coordinated logistics operations for hearing aid distribution across multiple regions.
- Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
- Managed inventory levels using advanced tracking systems and software tools.
- Liaised with internal teams to resolve supply chain issues quickly and effectively.
- Streamlined order processing workflows to enhance overall operational effectiveness.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Collaborated with internal teams to coordinate shipments between multiple locations.
- Analyzed freight costs to identify opportunities for savings and efficiency improvements.
- Analyzed data to identify cost savings opportunities in the logistics process.
Recreation Services Representative / Youth Sports Recreation Instructor
DENVER PARKS AND RECREATION
07.2018 - 09.2025
- Planned and organized activity programs under manager supervision.
- Assisted staff in conducting sports events, enhancing participant engagement and enjoyment.
- Organized and monitored practice sessions to ensure effective training. practice sessions and games, fostering team cohesion and skill development.
- Organized team-building events, promoting camaraderie and ensuring readiness of training equipment.
- Arranged activity equipment for events, ensuring proper setup and safety., including tables, instruments, and electronics.
- Maintained and cleaned recreation equipment and facilities.
- Performed administrative duties such as completing paperwork, answering phones, collecting fees, and checking in guests.
- Provided first aid and responded to emergencies during recreational activities.
Teacher’s Aide
NEW HORIZON ACADEMY
03.2024 - 12.2024
- Assisted teachers with classroom management and lesson preparation.
- Contributed to a positive, educational setting by delivering gentle discipline and promoting student success.
- Participated in developing and implementing curriculum-based programs to enhance educational experiences.
- Ensured children's well-being through active supervision during playtime. in various classrooms from age 6 months up to 5 years
- Cared for children by following employer rules, ensuring healthy meals and proper naptime routines.
- Supervised children and families visiting the daycare facility.
- Administered program activities to maintain safe and appropriate use of daycare facility.
Server / Hostess
CINZETTI’S ITALIAN MARKET RESTAURANT
03.2020 - 04.2022
- Delivered excellent customer service in a fun, fast-paced environment, enhancing overall dining experience
- Follow food safety standards and recipes to prepare fresh Great Food made to order with quality ingredients
- Ensured cleanliness and comfort in the work environment to enhance customer satisfaction
- Prepared store for daily operations by unloading fresh foods from commissary truck, preparing dough, and making lemonade & sweet tea for customer and employee enjoyment
Education
Bachelor of Science - Business Management
Metropolitan State University of Denver
Denver05-2026
High School Diploma -
Prairie View High School
Henderson, CO05-2022
Skills
- Logistics compliance
- Supply chain optimization
- Logistics documentation
- Data analysis
- Project management
- Organizational skills
- Customer service
- Customer service skills
- Cash handling knowledge
- Communication skills
- People skills
- Conflict resolution
- Computer skills
Languages
Spanish
Professional
Certification
- CPR & First Aid
Affiliations
- Volunteer, Children's Hospital of Colorado
- Collegiate Internship, United Airlines
Timeline
Teacher’s Aide
NEW HORIZON ACADEMY
03.2024 - 12.2024
Logistics Coordinator
hear.com
01.2024 - Current
Server / Hostess
CINZETTI’S ITALIAN MARKET RESTAURANT
03.2020 - 04.2022
Recreation Services Representative / Youth Sports Recreation Instructor
DENVER PARKS AND RECREATION
07.2018 - 09.2025
Bachelor of Science - Business Management
Metropolitan State University of Denver
High School Diploma -
Prairie View High School