Isabella Perez
Placentia,CA
Summary
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Forever 21
03.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Team Member
Sonic Drive-In
04.2023 - 07.2023
- Provided outstanding customer service by greeting customers, taking orders, and ensuring accuracy and satisfaction with their purchases.
- Maintained a clean and organized work environment, including restocking supplies and cleaning dining areas.
- Operated cash register and handled transactions efficiently and accurately.
- Collaborated with team members to ensure smooth operations and deliver exceptional service during busy periods.
- Demonstrated strong communication skills in addressing customer inquiries and resolving issues promptly and professionally.
Education
High School Diploma -
Valencia High School
06.2023
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Cash handling
- Store opening and closing
Languages
Spanish
Professional Working
Timeline
Retail Sales Associate
Forever 21
03.2024 - Current
Team Member
Sonic Drive-In
04.2023 - 07.2023
High School Diploma -
Valencia High School
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