Isabella Perez
San Antonio,TX
Summary
I am a driven and ambitious professional who enjoys leading teams, taking ownership of projects, and creating organized, efficient work environments. Throughout my career, I have earned increasing responsibility by taking initiative, solving problems, and delivering results. I thrive in fast-paced environments where I can support others, improve processes, and help an organization succeed. As I pursue a career in Landscape Architecture, I look forward to combining my leadership experience with my passion for design and continuous learning.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Agent Success Manager
Resi Realty
San Antonio, Texas
06.2025 - Current
- Managed daily office operations for a growing real estate brokerage with 90+ agents.
Acted as primary point of contact for agents, clients, vendors, and visitors, facilitating professional and timely communication.
Coordinated new agent onboarding, including scheduling, paperwork, and training logistics.
Coordinated office meetings, training events, and company communications to enhance team engagement and information flow.
Supported executive leadership with day-to-day operations and special administrative projects.
Led administrative projects from planning to completion, collaborating with multiple departments to ensure alignment and effectiveness.
Maintained organized digital and physical filing systems for contracts and company records.
Managed multiple priorities and deadlines while maintaining accuracy in a fast-paced environment.
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Vice President of Operations
Below Retail Electronics
San Antonio, TX
11.2024 - 04.2025
- Collaborated with ownership to enhance operational strategies and drive overall business efficiency.
Directed daily business operations, ensuring efficient workflows and enhancing team productivity.
Supervised employees, delegated responsibilities, and monitored performance while providing ongoing training and support.
Managed multiple priorities in a fast-paced environment while keeping staff accountable and operations on track.
Resolved operational issues by identifying solutions and making timely decisions.
Oversaw inventory management, purchasing, and resource planning based on business needs.
Built strong relationships with customers, vendors, and team members through clear communication and professionalism.
Server
Lodge Card Club
San Antonio, TX
04.2021 - 10.2024
- Delivered exceptional customer service in a fast-paced, high-volume environment while consistently exceeding guest expectations.
- Resolved challenging customer situations with professionalism, patience, and strong conflict-resolution skills, enhancing guest satisfaction.
- Built strong relationships with guests, creating repeat clientele and fostering long-term customer loyalty.
- Built loyal customer base through professionalism, attention to detail, and personalized service.
- Selected to train and mentor new employees on company procedures, service standards, and customer experience.
- Maintained accuracy while managing multiple priorities under pressure without compromising service quality.
- Collaborated with team members to streamline operations and enhance guest experience.
Education
Realeastate
Champions School Of Real Estate
San Antonio, TX 02.2022 - 04.2022
Landscaping Architecture
San Antonio College
San Antonio, TX 01.2026 - Current
Skills
- Office Administration
Executive Support
Project Coordination
Client Relations
Calendar management
Document and Record Management
Microsoft Office Suite
Google Workspace
CRM Software (Lofty & BoldTrail)
DocuSign
Customer Service
Time Management
Problem Solving
Attention to Detail
Written and Verbal Communication
Bilingual (En
Languages
English
Native language
Spanish
Advanced (C1)
C1
Timeline
Landscaping Architecture
San Antonio College
01.2026 - Current
Agent Success Manager
Resi Realty
06.2025 - Current
Vice President of Operations
Below Retail Electronics
11.2024 - 04.2025
Realeastate
Champions School Of Real Estate
02.2022 - 04.2022
Server
Lodge Card Club
04.2021 - 10.2024