Isabella Pimentel

• Received and routed incoming calls and correspondence to promote timely communication.
• Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
• Directed customer communication to appropriate department personnel.
• Oversaw filing systems and scanned documents to manage physical and electronic documents and information.

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• Trained new cashiers on register operations and customer service practices.
• Collaborated with team members to ensure smooth store operations during peak hours.
• Accepted cash and credit card payments, issued receipts and provided change.
• Oversaw inventory management and coordinated supply orders for kitchen needs.
• Resolved customer inquiries and complaints professionally and courteously.