Front Desk Associate
Pell City Internal And Family Medicine
06.2024 - 08.2024
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collected fees and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Verified insurance and patient records.
- Answered customer telephone calls promptly and appropriately handled needs.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Performed basic daily bookkeeping tasks.
