ISABELLA QUESADA
Oakland Park,Fl
Summary
Experienced Engineering Manager at the Fontainebleau Hotel with a proven track record of leading a dedicated team and achieving exceptional results. Successfully coordinates preventive maintenance, repairs, and renovations to enhance guest satisfaction and promptly address concerns. Oversees the formulation of plans for the maintenance, repair, and long-term renovation of common equipment on the condominium side of the hotel. Manages budget for capital expenditure (CAPEX) projects and ensures completion on schedule and to high standards. Conducts thorough inspections of guest rooms to maintain quality standards and provides training to junior engineers. Fluent in English and Spanish. Seeks a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Possessing versatile skills in project management, problem-solving, and collaboration with a strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Skilled at identifying and solving problems, as well as mentoring and empowering teams to excel in performance.
Overview
9
9
years of professional experience
Work History
Engineering Manager
Fontainebleau Miami Beach
01.2022 - Current
- Responsible for managing various aspects of the property's infrastructure and systems, such as HVAC, electrical, plumbing, and maintenance
- Ensure the operational efficiency and aesthetic of guest rooms, public areas, and hotel facilities
- Reviewed technical documentation for accuracy, ensuring compliance with industry standards and regulations.
- Identified areas of improvement in existing systems, providing recommendations that resulted in significant cost savings over time.
- Organizing efforts around providing a premier facility to support positive guest experience
- Supervise and train all Engineering staff in Customer Service, Empowerment, and Standard Operating Procedures
- Identifying and resolving problems in an efficient and timely manner
- Proven ability to influence a team and achieve results
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Proved successful working within tight deadlines and a fast-paced environment.
- Perform responsibilities of suppliers and stock management, as well as for budgets and costs
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated with sales and marketing teams to identify client needs and develop customized engineering solutions.
Department Specialist
Seminole Hard Rock Hotel and Casino
01.2019 - 01.2022
- Maintained appointment calendar for three executive department leaders
- Verification and processing of expense reports
- Spearheaded communication with AP to ensure on-time payment for vendors
- Placed all purchase orders for the department including for property utility bills
- Resolve all vendor disputes regarding charges, service, etc
- Manage, process, and fulfill reimbursement requests from warranty-related repairs
- Analysis of actual results versus budget target and create forecast based on actual results
- Participate in division management weekly meetings
- Record and distribute meeting minutes to division managers
- Review invoices against purchase orders or contracts for compliance
Receiver
Century 21
01.2016 - 01.2019
- Maximize sales potential through effective and proper procedures for receiving all products entering the store including verifying actual product against packing slips, confirming product integrity
- Delivered excellent customer service while continuing to do my daily tasks of facing and replenishing shelves
- Operated cash register and customer service front counter
- Greeted customers and maintained an awareness of all product knowledge information, merchandise promotions, and advertisements
- Provided exceptional customer service utilizing my strong product knowledge to assist and guarantee the satisfaction of shoppers
- Check merchandise and inventory deliveries for accuracy, verifying the quantities received match purchase orders and other company documents
- Performed daily store opening, closing, and clothing procedures
Cashier/Sales
Lacoste
01.2016 - 01.2017
- Established understanding of inventory and in-store placement
- Styled mannequin designs and managed the storefront
- Perform responsibilities of cleaning the store to make appear in an appealing and presentable manner
- Resolved customer inquiries and conflicts
Education
High School Diploma -
Cypress Bay High School
Weston, FL12.2016
Skills
- Communications
- Teamwork
- Project planning
- Strategic planning
- Accurate data entry
- Inventory and supply management
- Billing and record-keeping
- Team building
References
Available Upon Request
Timeline
Engineering Manager
Fontainebleau Miami Beach
01.2022 - Current
Department Specialist
Seminole Hard Rock Hotel and Casino
01.2019 - 01.2022
Receiver
Century 21
01.2016 - 01.2019
Cashier/Sales
Lacoste
01.2016 - 01.2017
High School Diploma -
Cypress Bay High School
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