Bella Ramos
Commerce,TX
Summary
Focused on giving customers positive experiences every visit. Skilled at helping new employees serve customer needs to build loyalty and earn repeat business.
Effective at operating in fast-paced, demanding restaurant settings. Specializing in sales and service, training new employees in successful promotional strategies and how to capitalize on upsell opportunities. Expertise in POS systems and restocking inventory, keeping areas clean and tidy and correctly processing payments.
Overview
2
2
years of professional experience
4050
4050
years of post-secondary education
Work History
Barista Trainer
Starbucks
Greenville, Texas
09.2025 - Current
- Demonstrated proper use of coffee equipment and tools for optimal performance.
- Collaborated with team members to ensure a consistent customer experience during shifts.
- Trained new baristas on beverage preparation techniques and customer service skills.
- Assisted in maintaining cleanliness and organization of the work area and equipment.
- Educated staff on company policies and procedures to enhance operational efficiency.
- Supported scheduling and shift management to ensure adequate coverage during peak hours.
- Provided feedback to improve team performance and promote a positive work environment.
Construction Worker
Clayton Homes Manufacturing
Sulphur Springs, Texas
11.2025 - 11.2026
- Operated power tools for construction and assembly tasks on production line.
- Collaborated with team members to ensure efficient workflow and task completion.
- Assisted in the installation of modular home components during manufacturing process.
- Followed safety protocols to maintain a safe working environment on-site.
- Inspected materials for quality and compliance with company standards.
- Maintained tools and equipment to ensure proper functioning and safety.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Communicated effectively with supervisors to report issues or concerns during projects.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Coordinated with other workers onsite to ensure efficient completion of tasks.
- Mixed concrete, mortar and other materials to prepare building material.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Completed carpentry work and installed crown molding and wood flooring to meet customer preferences.
- Sustained safety protocols to maintain secure, proper handling of equipment and materials.
Shift Manager
McDonald’s SLI
Greenville, TX
10.2024 - 10.2025
- Supervised team members during peak hours to ensure efficient service.
- Trained new employees on operational procedures and customer service standards.
- Managed inventory levels and conducted regular stock checks for supplies.
- Handled customer inquiries and resolved complaints promptly and professionally.
- Scheduled staff shifts to align with busy periods and operational needs.
- Implemented quality control measures to ensure food safety standards were met.
- Collaborated with management on promotional campaigns and special events initiatives.
- Managed daily cash intake by counting out registers and tabulating profits.
- Inspected work areas regularly for cleanliness and organization standards.
Education
Sachse High School
Sachse, TXGilbreath Reed Career And Technical School
Garland, TXSkills
- Coffee equipment operation
- Customer service training
- Cleaning protocols
- Inventory management
- Team collaboration
- Beverage preparation
- Quality control implementation
- Effective communication
- Time management
- Creative thinking
- Recipe creation
- Leadership experience
- Complaint handling
- Sales promotion
- Staff coaching
- Training background
- Health codes compliance
- Sales proficiency
- Health and safety compliance
- Supply ordering
- Performance monitoring
- Barista mentoring
- POS system operation
- Order taking
- Graphic design
- Cash handling
- Retail management
- Dining room maintenance
Timeline
Construction Worker
Clayton Homes Manufacturing
11.2025 - 11.2026
Barista Trainer
Starbucks
09.2025 - Current
Shift Manager
McDonald’s SLI
10.2024 - 10.2025
Sachse High School
Gilbreath Reed Career And Technical School