Overview
Work History
Education
Skills
Timeline
Generic

Isabella Reinhart

York Haven,PA

Overview

6
6
years of professional experience

Work History

Technical Assistant

Donegal Mutual Insurance
01.2025 - Current
  • Provide technical support to auto insurance agents, expediting quote generation and policy issuance
  • Review Vehicle registration documents, driver histories and accident reports to assist Underwriting in assessing risks
  • Maintain customer files with up to date policy changes while ensuring to comply with state specific regulations
  • Communicate with agents in a timely manner to provide coverage options, billing inquiries, and policy modifications
  • Conduct quality checks on submitted documents to ensure accuracy and full completion

Server

Eagles Nest Restaurant
01.2020 - 01.2025
  • Provided attentive and detail oriented service to customers to ensure a good dining experience
  • Proficiently managed large or complex orders while coordinating with the culinary staff
  • Entered orders and processed payments using the POS system
  • Maintained multiple tables or parties efficiently in a fast paced environment
  • Mentored new staff on service standards and table etiquette
  • Supported private events by coordinating timing, and providing bar service


On Call Coordinator

Wellspan
02.2020 - 06.2020
  • Managed high incoming call volume Ensuring clear and professional communication with patients, staff, and any external callers
  • Scheduled and cancelled appointments for numerous medical practices
  • Initiated emergency response protocols for critical situations such as fire, trauma, and cardiac arrest and contacted the appropriate response team in a timely manner
  • Maintained patient confidentiality
  • Reassigned pagers to maintain uninterrupted communication
  • Evaluated caller needs and rerouted them appropriately

Education

High School Diploma -

Red Lion Area Senior High School
Red Lion, PA
06.2019

Skills

  • Accuracy
  • Detail-Oriented
  • Organizational Skills
  • Time management
  • Customer service
  • Communication

Timeline

Technical Assistant

Donegal Mutual Insurance
01.2025 - Current

On Call Coordinator

Wellspan
02.2020 - 06.2020

Server

Eagles Nest Restaurant
01.2020 - 01.2025

High School Diploma -

Red Lion Area Senior High School

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