ISABELLA RICHARD

Barista

Einstein Bagels

11.2024 - Current

Prepared and served high-quality coffee beverages according to customer preferences.
Maintained cleanliness and organization of work area and equipment.
Assisted customers with menu selections and provided recommendations.
Operated espresso machines, grinders, and other brewing equipment effectively.
Followed safety and sanitation protocols to ensure food safety compliance.
Managed cash register operations, including processing transactions accurately.
Collaborated with team members to optimize workflow during peak hours.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
Packaged bagels, muffins and other food items for customer purchase.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Followed exact recipes for mixing and preparing beverage and food items.
Used POS system to accurately enter orders and process payments.