Summary
Overview
Work History
Education
Skills
Timeline
Generic

ISABELLA RINDOSH

Brandon

Summary

Responsible leader, proficient in any work environment. Passionate and motivated, with a drive for excellence. Hard working, dependable, organized, adaptable, teachable, fast learner, and diligent. Handle tasks with accuracy and efficiency. Areas of expertise include but are not limited to Customer Service, Hospitality, Corporate Travel, Administration, and Management.

Overview

12
12
years of professional experience

Work History

Administrative Assistant / Accounts Receivable

SteelSmith
01.2024 - Current
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Managed daily bank deposits and maintaining accurate records of transactions.
  • Maintained detailed records of client invoices, ensuring accuracy and ease of reference for future audits or review.
  • Collaborated with the sales team to resolve customer billing issues and ensure timely payment collection.
  • Processed payments and documents such as invoices.
  • Assisted in onboarding new employees, providing training materials, and coordinating training schedules to ensure a smooth integration into the team.
  • Assisted with human resources tasks such as updating employee files and submitting appropriate documents prior to arrival.
  • Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
  • Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.

Travel Coordinator

Apollo Retail
07.2022 - 05.2023
  • Coordinated hotels, cars, buses, trains and flights based on cost and time requested by project managers.
  • Arranged hotel accommodations, cars or drivers and all related documentation.
  • Completed over 800 request monthly.
  • Complied with company standards while preparing internal, informal and official documentation.
  • Added special requests and reward program information into system, verifying inclusion in travel planning.
  • Verified and finalized arrangements to deliver smooth and efficient travel for employees.
  • Maintained thorough and accurate records of transactions.
  • Researched and compared travel and hotel accommodations to identify best option for travel need.
  • Kept manager informed of ongoing, unresolved travel issues.

Client Service Representative & Scheduling Specialist

FlightSafety Textron Aviation
03.2021 - 07.2022
  • Schedule the Citation XLS+ and the Citation Longitude, part 91 & Part 135
  • Execute all forms of communication to assist clients and customers in scheduling adequate training dates
  • Manage two programs to ensure clients and customers are taken care of
  • Abide by all compliance requirements and regulations
  • Stay up to date with all FAA and EASA training regulations and procedures
  • Ensure all instructors schedules have quality of life
  • Other duties as assigned include but not limited to checking in clients, assisting front desk, and assisting compliance team
  • Greet and check in all Clients and Visitors
  • Notifying appropriate department upon arrival
  • Receive and distribute all packages to appropriate department
  • Answer all incoming calls regarding scheduling request and confirmation
  • Send out invoices upon request while verifying information is up to date and correct
  • Assist clients with Hotel/Car reservations and any requested task
  • Assist team with confirming incoming clients and with any requested tasks
  • Maintain Quality standards and practices while conducting task
  • Maintain compliance standards through weekly report
  • Ensure weekly all schedule are finalized and ready for incoming pilots

Receptionist - Part Time

Brandon Honda
02.2021 - 01.2025
  • Maintained confidentiality of information regarding clients and company.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Road Manager

Choir Logistics, Watoto Child Care Ministries
06.2016 - 09.2020
  • Managing Team on ground while tour is taking place via phone,text, or email
  • Ensuring the team (10 Adults & 18 children) are well taken care of while traveling i.e attire, medical, wellness
  • Responsible for communicating with event coordinators in regards to upcoming concerts; relaying all pertinent information
  • Coordinating with multiple personnel domestic and international
  • Making all travel arrangements for Executive Director, Coordinators and Assistants for all trips
  • Traveled with team few weeks out of 6 month tour to train Ugandan team leaders finance, culture, and concert rundown
  • Maintain Budget quarterly and yearly
  • Maintain records for donors and clients
  • Updating web portal schedule accordingly each week
  • Follow up after each Tour with previous coordinator ensuring satisfaction and quality
  • Prepare Bus for 6 month tour including labeling, organizing and packing all appropriate items
  • In charge of buying all toiletries, clothing, office supplies and maintenance items for team of 30 people
  • Update and print appropriate tours literature
  • Count and pack all merchandise
  • Responsible for shipping and tracking all items sent
  • Train team at beginning of tour
  • Communicate with team via email or phone while on the road Input all information using Excel workbooks, Word Documents, Raiser Edge, and online Calendars
  • Sorted, received and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping
  • Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking

Guest Service Representative

BBQ
04.2017 - 04.2019
  • Received Monthly Teammate Award for two months while working in Guest Services
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
  • Used correct cleaning, sanitizing and food handling procedures to maintain protections for customers
  • Trained new staff on stores practices, culture and procedures to maximize job satisfaction and productivity

Front Desk Agent

Carter Hospitality Group
08.2013 - 06.2016
  • Greet, register, and assign rooms to guests at Harborside Suites and Inn Resort
  • Confirming reservation with guest in person, email, and over phone
  • Responsible for keeping records of guest interactions, transactions, detail inquiries, complaints, or comments, and taking appropriate action
  • Review billing information through third party travel agents, corporate associations and/or other social parties
  • Compute billing, collect payments, and monetary change for guests
  • Assist in training new front desk agents as needed
  • Communicated problems regarding guest rooms to housekeeping services and maintenance personnel

Shift Supervisor

Mc Donald's
08.2013 - 06.2014
  • Performed at the highest level ensuring efficiency while not ignoring quality
  • Responsible to ensure all stored and cooled food are set to regulated temperature on all kitchen equipment
  • Inspect and clean food preparation areas, equipment, work surfaces, and public serving areas
  • Ensure safe and sanitary food-handling practices by all crew members
  • Delegate appropriate task to crew members
  • Train and uphold standard of cleanliness

Education

Associate Of Science - Business Administration And Management

Hillsborough Community College
Tampa, FL
2019

Certification of Completion: Pastoral Leadership -

The Ramps School of Ministry
Hamilton, AL
07.2014

High School Diploma -

Spoto High School
Riverview, FL
2011

Skills

  • Excel/ Word
  • Administration
  • Scheduling Management
  • Resolving Customers complaints
  • Operating Databases
  • Reconciled Credit card statements
  • Training new employees
  • Procurement
  • Square Point of Sales
  • Organized and simplified Inventory
  • Executed travel arrangements
  • Amplified Itineraries
  • Assembled Research
  • Corresponded with customers
  • Power Point/ Illustrator

Timeline

Administrative Assistant / Accounts Receivable

SteelSmith
01.2024 - Current

Travel Coordinator

Apollo Retail
07.2022 - 05.2023

Client Service Representative & Scheduling Specialist

FlightSafety Textron Aviation
03.2021 - 07.2022

Receptionist - Part Time

Brandon Honda
02.2021 - 01.2025

Guest Service Representative

BBQ
04.2017 - 04.2019

Road Manager

Choir Logistics, Watoto Child Care Ministries
06.2016 - 09.2020

Front Desk Agent

Carter Hospitality Group
08.2013 - 06.2016

Shift Supervisor

Mc Donald's
08.2013 - 06.2014

Associate Of Science - Business Administration And Management

Hillsborough Community College

Certification of Completion: Pastoral Leadership -

The Ramps School of Ministry

High School Diploma -

Spoto High School

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