Isabella Ritchey
Hoover,Alabama
Summary
Driven professional successful at merchandising products and attracting loyal customers through personalized service. Understands customer needs and customizes sales approaches. Friendly and upbeat individual familiar with customer service practices and sales principles.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Palm Beach Tan
Hoover, AL
05.2023 - Current
- Enhanced customer service skills by assisting over 100 customers daily, contributing to an increase in various sales, and membership sign-ups.
- Developed sales techniques by upselling products to fit each customer best.
- Strengthened by abilities to collaborate and communicate with colleagues.
Medical Records Procurement Specialist
Mezrano Law Firm
Hoover, AL
03.2024 - 08.2024
- Developed strong organizational skills by efficiently managing and processing medical records requests, resulting in a quick turnaround time for document retrieval.
- Gained proficiency in various electronic medical records systems, enhancing my ability to navigate complex databases.
- Strengthened communication skills by coordinating with healthcare providers and clients, leading to increased client satisfaction.
Education
Bachelor of Science - Business Administration
Auburn University, Harbert College of Business
Auburn, AL05.2028
Skills
- Sales techniques
- Team collaboration
- Effective communication
- Customer service
- Problem solving
- Records management
- Telephone and email etiquette
- Writing and verbal communication
Leadership Experience
Alabama Youth in Government — Secretary of State: Feb 2023 – Feb 2024
Directed creation and upkeep of the youth conference bill calendar, keeping legislative sessions on schedule for hundreds of student delegates. Streamlined scheduling workflows that reduced agenda-prep time and improved conference efficiency.
Spain Park Dazzlers — Co-Captain: Aug 2022 – Aug 2024
Co-led a 12-plus-member competitive dance team, setting practice plans and performance goals. Coordinated show logistics under tight deadlines, modeling calm, decisive leadership in high-pressure settings. Mentored new members, fostering an inclusive, accountable team culture.
Timeline
Medical Records Procurement Specialist
Mezrano Law Firm
03.2024 - 08.2024
Sales Assistant
Palm Beach Tan
05.2023 - Current
Bachelor of Science - Business Administration
Auburn University, Harbert College of Business
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