Isabella Rivera
Port Charlotte,FL
Summary
Personable and organized candidate with excellent communication skills and positive attitude. Possesses solid understanding of scheduling and patient management, along with strong computer proficiency and data entry skills. Dedicated to providing exceptional customer service and creating welcoming environment for patients.
Overview
4
4
years of professional experience
Work History
Chiropractic Receptionist
Grappin Chiropractic & Acupuncture Clinic
06.2025 - Current
- Appointment scheduling & calender management
- Insurance verification (PIP, health, auto, etc.)
- Patient intake & medical records management
- Billing support & co-pay collection
- Strong communication & interpersonal skills
- EMR/EHR software proficiency
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
Chiropractic Assistant
Grappin Chiropractic & Acupuncture Clinic
05.2022 - Current
- Perform patient therapies under doctor's direction. From setting up for the therapy to cleaning up after therapy
- Prepared treatment rooms and ensured equipment cleanliness for optimal patient care
- Educated patients on chiropractic procedures and post-treatment care instructions
- Performed electric muscle stimulation, massage, and mechanical traction
- Collected and documented patient medical information such as blood pressure and weight
Education
GED -
Charlotte Technical College
Port Charlotte, FLSkills
- Insurance verification
- HIPAA compliance
- Office administration
- Electronic medical records
- Appointment scheduling
- Telephone etiquette
- Account management
- Data entry
- Payment collection
- Microsoft office
Timeline
Chiropractic Receptionist
Grappin Chiropractic & Acupuncture Clinic
06.2025 - Current
Chiropractic Assistant
Grappin Chiropractic & Acupuncture Clinic
05.2022 - Current
GED -
Charlotte Technical College