Isabella Rosa
Rochester,NY
Summary
Seasoned First Lieutenant Maintenance Officer offering 8 years of service in the United States Army. Intelligent, insightful and well-organized with excellent decision-making abilities and sound judgment. Ready to take on a challenging, growth-oriented position dedicated to logistics.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Staff Officer J4 Section
U.S Army National Guard
10.2023 - Current
- Coordinated operations with other emergency service groups.
- Established strong cross-functional relationships with other departments, fostering collaboration and knowledge-sharing initiatives.
- Optimized resource allocation through careful analysis of staffing needs versus skillsets available within existing personnel pool; conducted targeted talent searches when necessary to fill gaps efficiently.
- Conducted detailed risk assessments on potential projects or initiatives, enabling leadership to make informed decisions regarding resource allocation and prioritization.
Customer Advocate and Technician
Saftelite
02.2021 - Current
- Served as a point of contact for customers and worked to resolve automotive and quality issues
- Listened to customers actively to assess issues and provide accurate information
- Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installation.
- Avoided delays or vehicle damage by removing moldings, clips, windshield wipers, screws, bolts and moldings from windshield area.
- Increased customer loyalty by offering exceptional communication throughout the repair process and addressing concerns promptly.
Horseback Riding Instructor
Camp Seven Hills
05.2015 - Current
- Cleaned and maintained facility with 20 horses and adhered to veterinary visit schedule, feeding routines, and cleaning practices.
- Promoted responsible horse care by educating students on proper grooming techniques and equipment maintenance.
- Conducted classes and workshops for students on special topics of interest.
- Performed repairs and preventive maintenance on equipment and property.
Logistics and Munitions Officer
US Army National Guard
05.2020 - 02.2022
- Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration
- Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Integrated intelligence activities into other military operations, plans and programs.
Platoon Leader
US Army
05.2019 - 05.2020
- Responsible for personal and professional counseling, routine inspections and physical fitness tests
- Advised Maintenance Control Officer regarding needed repairs and material readiness
- Managed all aspects of administrative and personnel needs of ground supply operations
- Maintained health, welfare and combat readiness of personnel within platoon.
Education
Bachelor of Science - Criminal Law
SUNY Brockport
Brockport, NY05.2020
Bachelor of Science - Military Science
SUNY Brockport
Brockport, NY05.2020
Advanced Regents Diploma -
Williamsville North High School
Williamsville, NY06.2016
Skills
- Service-oriented mindset
- Data entry skills
- Analytical skills
- Supervision
- Leadership
- Interpersonal Communication
- Team building
- Technical aptitude
- Stress Tolerance
Certification
- Licensed Maintenance and Munitions Officer
- First Aid/CPR
- Combat Lifesaver Course
Accomplishments
- Graduated Logistics Basic Officer Leadership Course in Fort Lee Virginia
- Supervised team of 50+ soldiers.
- Used Microsoft Excel to develop inventory tracking spreadsheets for Battalion and Company level
Native Languages
Spanish
Timeline
Staff Officer J4 Section
U.S Army National Guard
10.2023 - Current
Customer Advocate and Technician
Saftelite
02.2021 - Current
Logistics and Munitions Officer
US Army National Guard
05.2020 - 02.2022
Platoon Leader
US Army
05.2019 - 05.2020
Horseback Riding Instructor
Camp Seven Hills
05.2015 - Current
Bachelor of Science - Criminal Law
SUNY Brockport
Bachelor of Science - Military Science
SUNY Brockport
Advanced Regents Diploma -
Williamsville North High School
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