Isabella Roa
St. Johns
Summary
Dynamic and collaborative professional driven by a passion for teamwork and exceptional customer satisfaction. Strong understanding of the critical role effective communication and problem-solving play in achieving success. Dedicated to making a meaningful impact on team objectives while fostering a positive work environment. Eager to leverage skills and enthusiasm to contribute to organizational goals and enhance overall performance.
Overview
1
1
year of professional experience
Work History
Team Member
Dairy Queen Grill & Chill
09.2025 - Current
- Assisted in daily operations to ensure smooth workflow and customer satisfaction.
- Maintained cleanliness and organization of work areas to promote safety and efficiency.
- Collaborated with team members to execute tasks effectively during peak hours.
- Learned and utilized point-of-sale systems for processing transactions accurately.
- Developed strong cooperative relationships with coworkers and managers.
Elderly Caretaker
Self-owned business
04.2025 - Current
- Implemented safety measures to reduce risk of falls or other accidents occurring within the home environment.
- Provided companionship to individuals by engaging in conversation, reading aloud and playing games.
- Demonstrated excellent interpersonal communication skills when interacting with clients.
- Observed physical, mental and emotional conditions of elderly patients and reported any changes or concerns to supervisor.
- Lifted and transported residents into and out of beds, chairs and bathtubs.
- Assisted elderly patients with daily activities such as bathing, dressing, grooming, and toileting.
- Coordinated transportation arrangements for appointments or errands as needed.
- Performed light housekeeping duties such as meal preparation, laundry services and cleaning rooms and bathrooms.
Education
High School -
Creekside High School
Johns, FL05.2027
Skills
- Positive attitude
- Time management
- Problem-solving
- Attention to detail
- Empathy and patience
- Clear communication
- Relationship building
- Active listening
- Customer service
- Teamwork and collaboration
LANGUAGES
Spanish | Bilingual
Timeline
Team Member
Dairy Queen Grill & Chill
09.2025 - Current
Elderly Caretaker
Self-owned business
04.2025 - Current
High School -
Creekside High School