Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Romero

Woodbridge,NJ

Summary

Motivated student working toward a bachelor of arts degree in psychology. Superior work ethic, good problem-solving and organizational skills. Proven success working within fast-paced, collaborative settings.

Overview

4
4
years of professional experience

Work History

Front of House Team Member

Chick-fil-A
Woodbridge, New Jersey
03.2022 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Assisted in delivering food, filling beverages and retrieving items for guests.
  • Helped guests at tables when in need of assistance.

Sales Associate

Brighton Collectibles
Woodbridge, New Jersey
07.2019 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.

Barista

Main One 14
Woodbridge, New Jersey
04.2019 - 09.2019
  • Pleasantly interacted with customers during hectic periods to promote a positive environment.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Cultivated to recall customers' names and address each by name.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Volunteer

Across The Floor School Of Dance & Gymnastics
Woodbridge, New Jersey
02.2017 - 06.2019
  • Assisted teachers with classroom management to maintain effective learning environment.
  • Assisted with special events or programs.
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Greeted visitors and answered questions about program, requirements and opportunities.

Education

Bachelor of Arts - Psychology

Kean University
Union, NJ
05.2023

Skills

  • Customer Engagement
  • Guest Relations
  • People Skills
  • Guest Interaction
  • Customer Needs Assessments

Timeline

Front of House Team Member

Chick-fil-A
03.2022 - Current

Sales Associate

Brighton Collectibles
07.2019 - 03.2020

Barista

Main One 14
04.2019 - 09.2019

Volunteer

Across The Floor School Of Dance & Gymnastics
02.2017 - 06.2019

Bachelor of Arts - Psychology

Kean University

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Isabella Romero