Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Rosario

Roselle,IL

Summary

Skin care professional (In the making) who specialize in skin care treatments. They work with clients to improve the appearance and health of their skin. Overall, estheticians help clients achieve healthy, glowing skin through a variety of treatments and services.

Overview

2
2
years of professional experience

Work History

Spa Receptionist

Massage Envy
01.2024 - Current
  • Enhanced client satisfaction by providing exceptional customer service and promptly addressing inquiries.
  • Streamlined appointment scheduling for increased efficiency and optimal time management.
  • Managed high call volume, ensuring smooth communication between clients and spa staff.
  • Boosted client retention rates by maintaining a welcoming environment and building strong relationships with guests.
  • Coordinated with therapists to ensure timely commencement of appointments, reducing wait times for clients.

Host

Coopers Hawk Winery And Restaurant
03.2023 - 06.2023
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Bakery Team Lead

Jarosch Bakery
08.2022 - 03.2023
  • Improved bakery efficiency by implementing streamlined processes and procedures.
  • Increased customer satisfaction through consistently delivering high-quality products and excellent service.
  • Achieved a reduction in waste by closely monitoring inventory levels and adjusting orders accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and feedback to staff members.
  • Boosted sales through the introduction of new product offerings and creative merchandising displays.
  • Supervised daily bakery operations, ensuring consistent product quality and timely completion of tasks.

Education

Esthetician - Esthetician

Tricoci University of Beauty Culture
Glendale Heights, IL
06.2024

High School Diploma -

Elk Grove Highschool
Elk Grove Village, IL
05.2022

Skills

  • Chemical Exfoliation
  • Full body waxing
  • Custom Facial
  • Express Facial
  • Nano Infusions
  • Microdermabrasion
  • Body Polish/Body Wrap
  • Create Content
  • Retail/Sales Experience
  • Makeup Application
  • Brow Lamination

Timeline

Spa Receptionist

Massage Envy
01.2024 - Current

Host

Coopers Hawk Winery And Restaurant
03.2023 - 06.2023

Bakery Team Lead

Jarosch Bakery
08.2022 - 03.2023

Esthetician - Esthetician

Tricoci University of Beauty Culture

High School Diploma -

Elk Grove Highschool

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Isabella Rosario