Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Russell

Huntingtown,MD

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Motivated and detail-oriented individual seeking a challenging receptionist position to utilize strong organizational and customer service skills.

Overview

2
2
years of professional experience

Work History

Team Member

Tropical Smoothie Cafe
05.2021 - 08.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained productive, efficient approach to all tasks.
  • Addressed and resolved customer complaints in polite and professional manner.

Receptionist

Luxury Nails And Spa
10.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Salon Assistant

Rebel Rose Salon
05.2023 - Current
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Answered telephone calls to provide information and schedule new appointments.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Helped prepare clients for hair service.
  • Processed payments, entering sales in register for prompt customer service.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.

Education

High School Diploma -

Huntingtown High School
Huntingtown, MD
2023

Skills

  • Greet Visitors
  • Telephone Skills
  • Customer Experience
  • Making Appointments
  • Appointment Booking
  • Schedule Management
  • Greeting and Seating Clients
  • Multi-Line Telephone Systems
  • Organization Skills
  • Reception Desk Management
  • Cash Drawer Management
  • Cash Counting

Timeline

Salon Assistant

Rebel Rose Salon
05.2023 - Current

Receptionist

Luxury Nails And Spa
10.2021 - Current

Team Member

Tropical Smoothie Cafe
05.2021 - 08.2021

High School Diploma -

Huntingtown High School

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Isabella Russell