Highly motivated individual with passion for helping others. Experienced leading projects and working with diverse range of people. Possesses excellent interpersonal and communication skills and is always eager to learn and grow.
Overview
4
4
years of professional experience
Work History
Community Service Volunteer
Zeta Tau Alpha Sorority
08.2022 - Current
Actively Raising money for Breast Cancer Awareness while also being involved in many other community service activities
Waitress
Matthews Seafood House
05.2023 - 08.2023
Remained calm and poised when dealing with difficult customers or during busy shifts.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bartender
Rachels Resturant
05.2023 - 08.2023
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Head Waitress
Anthony's Coal Fire Pizza
02.2020 - 08.2022
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Trained staff members on use of POS system.
Coaching Staff Member
CAS Soccer Training Program
09.2019 - 05.2021
Maintained thorough knowledge of rules, game procedures, coaching techniques and current trends in Soccer.
Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
Collaborated with other coaches to create and execute game plans.
Utilized positive communication to encourage team and promote integrity and respect.
4th Grade Classroom Teacher & Grade Team Leader at Dream Charter School – Formally Harlem RBI4th Grade Classroom Teacher & Grade Team Leader at Dream Charter School – Formally Harlem RBI