Isabella Sammassimo

Held multiple roles at country club, gaining diverse experience in customer service and team collaboration.

• Engaged young children in fun and educational activities, prioritizing their safety and well-being.
• Fostered a nurturing environment for kids to play, learn, and develop their social skills.
• Directed a range of engaging activities for campers while serving as a summer camp counselor.
• Fostered community among campers, encouraging exploration of interests and creating lasting memories.
• Developed skills in communication, leadership, and patience while positively impacting children's lives during their formative years.
• Enhanced guest experience by managing inquiries and offering assistance at front desk.
• Developed understanding of teamwork and responsibility through experiences at country club and as a counselor.
• Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
• Greeted customers warmly and made them feel welcome.
• Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.

• Gained well-rounded experience in fast-paced food service environment through multiple roles at Chick-fil-A.
• In my role as a cashier, I efficiently processed orders, handled payments, and delivered excellent customer service.
• In my drive-thru role, I prioritized quick service and effective communication to guarantee accurate orders and satisfied customers.
• Delivered food orders to customers on time as a runner, enhancing overall customer satisfaction.
• Alongside these roles, I took orders outside and interacted with customers to foster a positive dining experience.
• Developed strong teamwork skills and customer service abilities while gaining a solid understanding of restaurant operations.