Isabella Sammis
South Jordan,UT
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team-building, and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
Work History
Accessories Department Manager
Nordstrom
Salt Lake City
05.2025 - Current
- Managed department budgets and financial goals, aligning resources with organizational priorities and team needs.
- Led and developed associates through coaching, encouragement, accountability, and ongoing support.
- Identified individual strengths and growth areas, coaching team members to build skills and improve performance.
- Built strong relationships with team members, creating an inclusive environment that supported individual success.
- Coordinated schedules and responsibilities for a team of eight employees with diverse backgrounds and experience.
- Resolved interpersonal conflicts and provided thoughtful, solutions-focused leadership.
- Worked with other leaders to meet organizational goals and create positive experiences for employees and customers.
- Planned and coordinated monthly events, including budgets, vendor communication, logistics, and execution.
Women's Shoes Assistant Manager
Nordstrom
Salt Lake City
02.2025 - 05.2026
- Improved customer and team engagement through personalized service and attention to individual needs.
- Delivered customer-focused events successfully from concept through completion.
- Enhanced team collaboration through coaching, support, and ongoing communication.
- Supported strong team performance in fast-paced environment through organization, accountability, and consistent standards.
Interim Kids and Women's Specialized Department Manager
Nordstrom
Salt Lake City
05.2025 - 09.2025
- Led multiple departments and supported a diverse team during a three-month interim management assignment.
- Enhanced team productivity and customer engagement through targeted initiatives in all assigned departments.
- Cultivated strong relationships with team members through ongoing communication, support, and personalized coaching.
- Worked closely with leadership and team members to establish goals and create actionable plans to achieve them.
- Resolved team conflicts with empathy and professionalism, fostering a restorative approach and positive outcomes.
- Organized and executed events designed to engage the community and strengthen relationships.
Teacher
Bright Horizons Child Care
Salt Lake City
06.2023 - 03.2025
- Created and maintained safe, structured classroom environment supporting students' academic, social, and emotional growth.
- Managed classroom behavior using individualized strategies to improve student engagement and support positive learning environment.
- Planned and led activities that built age-appropriate skills and knowledge.
- Communicated with parents about students' academic progress, behavioral development, and overall well-being.
- Worked with teaching staff to maintain classroom standards and support student safety.
Kids Apparel and Shoes Sales Associate
Nordstrom
Murray
03.2024 - 02.2025
- Helped customers choose products and created positive, relationship-based shopping experiences.
- Guided customers through product options to support friendly, relationship-centered service.
- Maintained attractive merchandise displays and accurate inventory to meet department standards.
Education
High School Diploma -
Mountain Ridge High School
Herriman, UT06-2023
Skills
- Budget Management
- Event Planning
- Team Leadership
- Performance Coaching
- Team Development
- Customer Engagement
- Community Engagement
- Relationship Building
- Conflict Resolution
- Organization
- Public Communication
- Volunteer Coordination
AWARDS
August Cash Call Nordstrom | August 2025, June Cash Call Nordstrom | JuneJuly 2025
Timeline
Accessories Department Manager
Nordstrom
05.2025 - Current
Interim Kids and Women's Specialized Department Manager
Nordstrom
05.2025 - 09.2025
Women's Shoes Assistant Manager
Nordstrom
02.2025 - 05.2026
Kids Apparel and Shoes Sales Associate
Nordstrom
03.2024 - 02.2025
Teacher
Bright Horizons Child Care
06.2023 - 03.2025
High School Diploma -
Mountain Ridge High School