Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Isabella Samret

Janesville

Summary

Dynamic and organized professional with experience at Cost Cutters, excelling in front desk operations and customer relations. Proven ability to streamline processes and enhance client satisfaction through effective communication and appointment scheduling. Recognized for maintaining a welcoming environment while managing multiple tasks efficiently. Strong telephone skills and a calm demeanor contribute to positive interactions.

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.

Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in phlebotomist role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Receptionist

Cost Cutters
11.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Caregiver

Five Star Huntington
02.2025 - 05.2025
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

General Studies

Parker High School
Janesville, WI
12-2024

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Customer and client relations
  • Appointment scheduling
  • Scheduling
  • Document management
  • Clerical support
  • Administrative support

Languages

English
Full Professional

Certification

  • CPR Certificate , Five Star Huntington - April 2025

Affiliations

  • Sisters Inspiring Sisters DECA

Timeline

Caregiver

Five Star Huntington
02.2025 - 05.2025

Receptionist

Cost Cutters
11.2023 - Current

General Studies

Parker High School

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