Isabella Sanchez
Houston,TX
Summary
Isabella is a dynamic professional with experience from working both in a office and customer service settings. She has a track record of enhancing efficiency through her intern experience though her organizational skills. From her customer service, she posses the skill of functioning in high stress situations while also making a hospitable experience for guests' satisfaction.
Overview
6
6
years of professional experience
Work History
Mail Clerk
Nazareth University Central Mail Services
08.2024 - 05.2025
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names and departments
- Enhanced customer satisfaction through timely and accurate mail distribution within the university.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
- Experience with organizing packages of various weight and sizes with minimal errors
Restaurant Hostess
Da Gama Canteen
09.2022 - 05.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Intern
Central Bank
08.2022 - 05.2023
- Maintained accurate, up-to-date financial spreadsheets and databases for reliable reference.
- Supported organizational account management duties under direct supervision.
- Managed sensitive information responsibly, maintaining strict confidentiality standards.
Intern
S&P Global
08.2019 - 03.2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, supplies spreadsheets, and reports.
- Gained hands-on experience in various software programs such as excel.
Education
High School Diploma -
Cristo Rey Jesuit
Houston Texas 05-2023
Skills
- Problem-solving skills
- Customer service
- Team collaboration
- Greeting guests
- Strong multitasking
- Conflict resolution
- Cash handling
- Scheduling
- Handling complaints
- Personal presentation
- Relationship building
- Coordinating tasks
Timeline
Mail Clerk
Nazareth University Central Mail Services
08.2024 - 05.2025
Restaurant Hostess
Da Gama Canteen
09.2022 - 05.2023
Intern
Central Bank
08.2022 - 05.2023
Intern
S&P Global
08.2019 - 03.2020
High School Diploma -
Cristo Rey Jesuit
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