Isabella Sanfilippo

I am responsible for overseeing and coordinating the operations of the business’s online order fulfillment, specifically focusing on customer orders that are picked up in-store or delivered.

I am in charge to lead and manage a team of over 50 associates; that includes interviewing candidates and training them as well. My responsibility is also to ensure accurate and timely picking, packing, and staging of orders for pickup or delivery.

Additionally I am in charge of monitoring order statuses and resolving any issues with delayed or incorrect orders. I am also responsible to analyze performance metrics such as fulfillment times, customer satisfaction, and order accuracy.

In the position as a personal shopper associate, I was responsible for selecting and preparing customer orders with speed and accuracy, ensuring each item meets quality and freshness standards.

My duties included locating merchandise throughout the store, efficiently managing multiple orders, and maintaining organization in the staging and pickup areas. I always prioritized customer satisfaction, product knowledge, and attention to detail in every interaction.

I also placed completed orders in labeled, temperature-appropriate storage pending customer pick up or delivery. I also consistently met deadlines and quality goals for accuracy and timeliness. While also assisting customers on the sales floor with any questions or needs they may have.

In the position of an overnight stocker, I was responsible for receiving, unloading, and stocking merchandise on store shelves and displays during non-operational hours. I ensured that products are accurately placed, fronted, and faced according to store planograms and inventory guidelines.

My role involved in maintaining a clean, organized, and safe work environment while working efficiently to restock shelves and prepare the store for the next day’s business. I also was responsible for rotating stock to ensure freshness (especially in grocery settings), and report any discrepancies or damaged goods.

When I was working independently or as part of a team, I met nightly stocking goals while following all safety protocols and store procedures. My attention to detail, physical stamina, and ability to stay focused during overnight shifts helped ensure that the sales floor was fully replenished and customer-ready each morning.

As an experienced cashier the position is a customer-focused position with a strong background in processing transactions, providing excellent service, and maintaining a clean and organized checkout area. I am skilled in operating POS systems, handling cash and card payments accurately, and supporting store operations.

I am a friendly and dependable cashier with a passion for helping people and creating a positive customer experience. I am experienced in handling transactions quickly and accurately, keeping things organized at the register, and supporting team members wherever needed. I am known for staying calm under pressure, being approachable, and always greeting customers with a smile.

My responsibilities as a cashier at Burger King were to provide fast, and friendly service by taking customer orders accurately at the counter or drive-thru.

I also operated POS systems to process payments, issue receipts, and handle cash or card transactions. I maintained a clean and organized work area, assisted with preparing orders, and ensuring customer satisfaction by addressing questions or concerns.

I also worked efficiently in a fast-paced environment while supporting team members during busy shifts. That includes learning how to do other positions in the establishment when it was busy, such as food preparation and cleaning duties.