Professional with experience in student enrollment, database management and customer service. Expertly manages database software and systems and provides superior support for diverse needs. Knowledgeable about student information management systems and best practices in education.
Interviewed patients at workstation or at bedside to obtain all necessary account information.
Provided exemplary Customer Service. Understand/explain policies regarding services, pricing, insurance billing, and payment of account.
Verified all insurance and obtain pre-certification/authorization.
Processed patient charts according to paperwork flow needs and established productivity standards.
Meet/exceeded performance expectations and complete work within the required timeframe.
Certifications