Isabella Schaffner
Columbus,GA
Summary
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems, honed competencies in data-entry, database management and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.
Overview
5
5
years of professional experience
Work History
Toddler and Five-Year-Olds Assistant Teacher
Growing Room Child Development Center
12.2024 - Current
- Developed strong relationships with parents, providing regular updates on their child''s progress and addressing any concerns promptly.
- Implemented a classroom management system to maintain a positive learning environment for all students.
- Promoted social-emotional growth among five-year-olds by designing group activities fostering teamwork and cooperation.
Guest Service Supervisor
Quinault Beach Resort And Casino
08.2023 - 10.2024
- Enhanced guest satisfaction by promptly addressing concerns and providing effective solutions.
- Created memorable experiences for guests by anticipating their needs and going above expectations.
- Supported sales efforts by offering upgrades, upsells, and additional services tailored to individual guest preferences.
- Oversaw front desk operations, ensuring accuracy in reservations, billing procedures, and information updates.
- Maintained accurate records of all guest interactions for better understanding of trends and patterns in customer behavior.
- Streamlined check-in/out processes for improved efficiency and reduced wait times.
Housekeeper
Pacific Care and Rehabilitation
03.2023 - 08.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Lead Teacher, Three-Year-Olds Classroom
Tugboat Grannies
07.2022 - 03.2023
- Encouraged independent problem-solving skills through inquiry-based learning opportunities.
- Established clear expectations for behavior, leading to increased focus during instructional time.
- Utilized differentiated instruction techniques to accommodate diverse student needs and learning styles.
Person in Charge
Jack in the Box
01.2022 - 03.2023
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved overall team performance by implementing efficient management strategies and providing clear guidance.
Bakery Clerk
Safeway Inc.
06.2021 - 07.2022
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
Janitor
YMCA Of Grays Harbor
05.2020 - 06.2021
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Education
High School Diploma -
Hoquiam High School
Hoquiam, WA06-2020
Skills
- Customer service
- Attention to detail
- Time management
- Multitasking proficiency
- Exceptional communication
- Guest relations
- Documentation and recordkeeping
- Data entry proficiency
Languages
American Sign Language
Timeline
Toddler and Five-Year-Olds Assistant Teacher
Growing Room Child Development Center
12.2024 - Current
Guest Service Supervisor
Quinault Beach Resort And Casino
08.2023 - 10.2024
Housekeeper
Pacific Care and Rehabilitation
03.2023 - 08.2023
Lead Teacher, Three-Year-Olds Classroom
Tugboat Grannies
07.2022 - 03.2023
Person in Charge
Jack in the Box
01.2022 - 03.2023
Bakery Clerk
Safeway Inc.
06.2021 - 07.2022
Janitor
YMCA Of Grays Harbor
05.2020 - 06.2021
High School Diploma -
Hoquiam High School
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