Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Scott

Temple,TX

Summary

Highly motivated individual with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Student

Central Texas College
Killeen, Texas
08.2024 - Current
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • deadline management proficiency.
  • Solution-oriented mindset.
  • Adapting to changes in the course schedule, along with daily duties and family obligations.

Manager on Duty

Brinker Internationl, Chili's Grill & Bar
Temple, Texas
12.2019 - 11.2025
  • Supervised daily operations to ensure smooth service and staff performance.
  • Trained new team members on service standards and operational procedures.
  • Resolved customer complaints efficiently to maintain high satisfaction levels.
  • Implemented health and safety protocols to maintain a secure environment for guests.
  • Monitored cash handling procedures to ensure accuracy in financial transactions.
  • Trained new employees on job duties and company policies.
  • Provided guidance and support to team members when needed.

Trainer

Darden Restaurant Group
Temple, Texas
07.2016 - 05.2020
  • Implemented best practices for customer service in training modules.
  • Supported staff development through ongoing coaching and feedback sessions.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Greeted customers, answered questions and provided customer service.
  • Provided outstanding customer service to ensure repeat business.

Trainer

Cotton Patch Cafe
Temple, Texas
08.2012 - 07.2016
  • Delivered hands-on training in food safety and sanitation protocols.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Greeted customers, answered questions and provided customer service.
  • Contributed ideas towards improving customer service standards.

Education

High School Diploma -

Holland High School
Holland, TX
05-2014

Associate of Applied Science - Health Information Technology

Central Texas College
Killeen, TX

Skills

  • Task prioritization
  • Deadline management
  • Customer service
  • Staff training
  • Operational procedures
  • Conflict resolution
  • Problem solving
  • Study techniques
  • Active learning
  • Time management

Timeline

Student

Central Texas College
08.2024 - Current

Manager on Duty

Brinker Internationl, Chili's Grill & Bar
12.2019 - 11.2025

Trainer

Darden Restaurant Group
07.2016 - 05.2020

Trainer

Cotton Patch Cafe
08.2012 - 07.2016

High School Diploma -

Holland High School

Associate of Applied Science - Health Information Technology

Central Texas College

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