Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Reliable and upbeat receptionist successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Hi, I’m
Isabella Shadwick
Seneca,SC
Summary
Overview
3
years of professional experience
Work History
Cross Creek Plantation
Golf Pro Shop Assistant
Job overview
- Promoted customer loyalty by delivering friendly service and knowledgeable assistance.
- Answered questions about store and golf policies/concerns to support positive customer experiences.
- Arranged golf merchandise in attractive displays to drive sales.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
National Tax Service
Secretary
01.2022 - 04.2023
Job overview
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
Paul Cain Law Firm
Legal Assistant
04.2022 - 08.2022
Job overview
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Created spreadsheets to track client progress and document billable hours.
- Created weekly, monthly and quarterly expense reports.
Pelicans Snowballs
Shift Leader/Social Media Manager
04.2021 - 05.2022
Job overview
- Completed cash and credit card transactions accurately using POS software.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Increased customer engagement through social media.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
Alpha Phi
Social Chair
01.2021 - 12.2021
Job overview
- Brainstormed and implemented creative event concepts and themes.
- Performed event coordination for larger parties and gatherings.
- Created and maintained event expenditures, budgets and timelines in job-related software.
Congressman Jeff Duncan
Internship
08.2020 - 12.2020
Job overview
- Answered incoming telephone calls, took down messages and provided information.
- Restocked office supplies and retrieved files for staff.
- Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
Education
Clemson UniversityClemson, SC
Bachelor of Science from Political Science
University Overview
In progress
- Member of Alpha Phi
- Howell Pre-Law Society
Seneca High SchoolSeneca, SC
High School Diploma
06.2020
University Overview
- Member of National Honors Society
- Member of Beta Club
- Member of Student Government
- Elected Editor of the Yearbook for 2 years
- Lettered 5 years on the Varsity cheer team
- Received Palmetto Life Scholarship
- Scored 31 on the ACT
Skills
- Leadership
- Organization
- Social skills
- Quickbooks
- Administrative support
- Document filing
- Scheduling
- Greeting and Seating Clients
- Customer Service
Timeline
Legal Assistant
Paul Cain Law Firm
04.2022 - 08.2022
Secretary
National Tax Service
01.2022 - 04.2023
Shift Leader/Social Media Manager
Pelicans Snowballs
04.2021 - 05.2022
Social Chair
Alpha Phi
01.2021 - 12.2021
Internship
Congressman Jeff Duncan
08.2020 - 12.2020
Golf Pro Shop Assistant
Cross Creek Plantation
Clemson University
Bachelor of Science from Political Science
Seneca High School
High School Diploma
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