Summary
Work History
Education
Skills
Timeline
Generic

Isabella Sorensen

Des Moines

Summary

Motivated college student seeking to gain hands-on experience, develop professional skills, and contribute to a dynamic work environment. Eager to apply communication, teamwork, and problem-solving abilities to a customer service, administrative, or retail role.

Work History

Shipping and Receiving Manager

Andau Medical
  • Pulled, verified, and packaged items for shipment.
  • Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.

Barista

Dutch Bros
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Operated espresso machines to create beverages.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Front Office Assistant

2200 Westlake Dentistry
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
  • Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Summer Camp Counselor Volunteer

Camp Waskowitz
  • Implemented safety protocols during activities to minimize risk of injury while maintaining an enjoyable atmosphere.
  • Led groups of children safely through variety of camp activities.
  • Demonstrated adaptability by adjusting activity plans based on changing weather conditions, availability of resources, or camper needs.
  • Coordinated special events such as talent shows or themed days to provide memorable experiences for campers.
  • Mentored individual campers by providing guidance and support in achieving personal goals throughout their time at camp.
  • Promoted a positive camp environment through clear communication, active listening, and conflict resolution techniques.
  • Managed daily schedules to ensure a balanced mix of educational, recreational, and social activities for campers.
  • Contributed to efficient camp operations by assisting with meal preparation, equipment maintenance, and facility setup or cleanup tasks.
  • Enhanced camper experience by developing and implementing creative and engaging activities.
  • Facilitated outdoor activities such as hiking, canoeing, or field games to foster physical fitness and teamwork among campers.
  • Strengthened camper leadership skills through delegation of responsibilities during group projects and events.
  • Fostered a sense of community among diverse groups through inclusive discussions on cultural differences.
  • Supported the development of lifelong friendships by encouraging camaraderie and teamwork among campers.
  • Assisted camp directors in improving programming for increased camper satisfaction and retention.
  • Collaborated with fellow counselors to design age-appropriate lesson plans that catered to individual camper needs.
  • Led group sessions focused on team building, communication skills, and problem-solving for overall personal growth.
  • Empowered campers by guiding them through the process of setting and achieving personal goals during their stay.

Education

Business Administration And Entrepreneurship

Washington State University
Pullman, WA
03-2027

Skills

  • Inventory management
  • Customer service
  • Logistics coordination
  • Financial analysis
  • Problem solving
  • Team collaboration
  • Communication
  • Time management and multitasking
  • Team-oriented with great leadership potential
  • Adaptable
  • Problem-solver

Timeline

Shipping and Receiving Manager

Andau Medical

Barista

Dutch Bros

Front Office Assistant

2200 Westlake Dentistry

Summer Camp Counselor Volunteer

Camp Waskowitz

Business Administration And Entrepreneurship

Washington State University

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Isabella Sorensen