Isabella Southard
State College,PA
Summary
Customer-oriented entertainment and food service worker with 2 years of service industry experience. Receives orders and keeps patrons abreast of developments in preparation and delivery. Fulfilling orders with care to optimize take-out dining experience. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level general cashier position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Usher
Bryce Jordan Center
01.2024 - Current
- Directed ticket holders to seats and facility locations.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Maintained clean and organized venue to create pleasant experience for guests.
- Maintained updated knowledge of event information to provide guests with accurate details.
Waitress/Barback
Greystone Golf Course
04.2024 - 08.2024
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
Christmas Retail Assistant
Jarrettsville Nurseries
11.2021 - 11.2023
- Enhanced customer satisfaction by providing friendly and efficient service during the busy holiday season.
- Assisted in achieving sales goals by offering personalized product recommendations to customers.
- Maintained a clean and organized store environment, resulting in a more enjoyable shopping experience for customers.
- Collaborated with team members to ensure adequate stock levels during peak shopping times, reducing instances of out-of-stock items.
- Aided customers in locating desired items quickly, streamlining their shopping experience and increasing overall satisfaction.
Take-Out Specialist
Madonna Seafood
01.2023 - 08.2023
- Enhanced customer satisfaction by efficiently processing take-out orders and ensuring order accuracy.
- Streamlined order fulfillment for faster service by organizing the work area and prioritizing tasks.
- Increased repeat customers with exceptional customer service, addressing concerns promptly and professionally.
- Maintained a clean and sanitary workspace, adhering to food safety guidelines and regulations.
- Collaborated with kitchen staff to ensure timely preparation of take-out orders, minimizing wait times for customers.
- Resolved customer complaints, offering appropriate solutions while maintaining a professional demeanor.
- Handled cash transactions accurately, maintaining organized records of daily sales and receipts.
- Maintained up-to-date knowledge of menu offerings, promotions, and allergen information to provide accurate information to customers during the ordering process.
Food Service Worker
Yogafresh
11.2021 - 01.2023
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
Education
Intent For Bachelors - Marketing
Penn State University
05.2027
High School Diploma -
North Harford High School
05.2023
Skills
- Payment Processing
- Quality Control
- Food Safety
- Food Storage
- Safe Food Handling
- Inventory Control
- Equipment Maintenance
- Customer Service
- Multitasking
- Cash Register Operation
- Productivity and Efficiency
- Basic Mathematics
Timeline
Waitress/Barback
Greystone Golf Course
04.2024 - 08.2024
Usher
Bryce Jordan Center
01.2024 - Current
Take-Out Specialist
Madonna Seafood
01.2023 - 08.2023
Christmas Retail Assistant
Jarrettsville Nurseries
11.2021 - 11.2023
Food Service Worker
Yogafresh
11.2021 - 01.2023
High School Diploma -
North Harford High School
Intent For Bachelors - Marketing
Penn State University
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