Positive and compassionate, equipped with essential caregiving knowledge and practical skills in supporting daily living activities. Familiar with basic medical terminology and proficient in personal care and household management. Dedicated to enhancing well-being of individuals through attentive, personalized care.
Overview
4
4
years of professional experience
Work History
Home Health Aide
Northeast Mi Home Healthcare
Alpena Mi
01.2025 - Current
Provided hygiene support to patients, including bathing, grooming, and toileting.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Crew Member
McDonald’s
Alpena Mi
05.2024 - 06.2024
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Resident Care Aide
Besser Senior Living
Alpena, MI
06.2023 - 07.2023
Guided residents through personal hygiene activities, ensuring dignity and comfort.
Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
Enhanced resident well-being by providing compassionate care and support in daily activities.
Followed nutritional plans to prepare optimal meals.
Crew Leader
Bc Pizza
Alpena, MI
04.2021 - 06.2023
Trained employees in time management and proper ways to complete job duties.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
Monitored team members to verify work quality and address concerns.
Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
Communicated effectively with upper management, team members, and customers to keep everyone informed.
Established positive relationships with customers and colleagues through high standards of customer service.