Isabella Steele
HUDSON
Summary
Dynamic team player with experience in high-pressure dining settings. Recognized for strong attention to detail and adaptability, contributing to seamless service delivery and customer satisfaction. Eager to leverage problem-solving skills to enhance operational efficiency. Adaptable professional with a versatile background in food service and social media management. Known for exceptional communication and teamwork, consistently delivering quality customer interactions. Ready to contribute to creating memorable dining experiences.
Overview
3
3
years of professional experience
Work History
Waitress
Salvatores Wood Fired Pizza
Redwood
09.2023 - Current
- Provided attentive service to guests in a fast-paced dining environment.
- Recommended menu items and answered questions about ingredients and preparation.
- Processed customer payments accurately using point-of-sale systems.
- Maintained cleanliness and organization of dining area throughout service shifts.
- Assisted in training new waitstaff on restaurant procedures and customer service standards.
- Handled customer complaints professionally, ensuring satisfaction with their dining experience.
- Developed positive relationships with regular customers through friendly conversation.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Assisted other wait staff members in times of heavy customer traffic.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Organized take-out orders efficiently according to customer requests.
- Bussed tables as needed during peak hours.
Snack Bar Employee/Social Media Assistant
Word of Life Bible Institute
Schroon Lake
06.2023 - 08.2023
- Prepared and served a variety of snacks to guests and students.
- Maintained cleanliness and organization of the snack bar area.
- Managed inventory levels and restocked supplies as needed.
- Assisted in creating a welcoming environment for visitors.
- Scheduled posts across various platforms to maintain consistent online presence.
- Engaged with followers by responding to comments and messages promptly.
- Analyzed social media metrics to refine content strategies and improve engagement.
- Organized and maintained inventory of photography gear and supplies for sessions.
- Assisted photographers in setting up equipment and adjusting lighting for shoots.
- Collaborated with team members to ensure smooth workflow during busy shooting days.
- Managed digital files by transferring images to storage systems after each shoot.
- Communicated with clients to understand their needs and preferences for projects.
- Followed food safety guidelines to ensure quality standards.
- Provided friendly customer service to enhance guest experiences.
Barista/Camp Crew Game Assistant
Word of Life Camps
Pottersville
06.2022 - 08.2022
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of the coffee shop environment.
- Assisted customers with menu selections and special requests.
- Managed inventory of supplies and restocked items as needed.
- Collaborated with team members to ensure smooth service flow.
- Engaged customers in friendly conversations to enhance their experience.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Facilitated engaging game sessions for diverse groups of players.
- Managed game logistics, including setup, scheduling, and material preparation.
- Collaborated with team members to enhance workflow and improve efficiency.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Education
Bachelor's Degree in Food Business Management - Culinary Arts
Culinary Institute of America
Hyde Park, NY08-2028
Regent Diploma -
Red Hook Senior High School
Red Hook, NY06-2025
Skills
- Customer service
- Food safety
- Team collaboration
- Inventory management
- Menu development
- Social media management
- Time management
- Dining area maintenance
- Verbal and written communication
- Service prioritization
- Liquor, wine, and food service
- Order taking
- Wine pairings
- Food running
- Special event coordination
- Upselling
- Point of sale (POS) system operations
- Menu memorization
- Cash handling
References
- James Contreni: General Manager At Salvatores Wood Fired Pizza in Red Hook, NY
Phone Number: (845) 758-1111
Email: salvatoresitalian@gmail.com
- Libby Skeffington: Manager at Word of Life camps
Phone Number: (207) 578-2740
Custom Section 2
- Cooking
- Video Games
- Child/Pet Care
- Singing
- Acting
- Music
- Piano
- Guitar
Timeline
Waitress
Salvatores Wood Fired Pizza
09.2023 - Current
Snack Bar Employee/Social Media Assistant
Word of Life Bible Institute
06.2023 - 08.2023
Barista/Camp Crew Game Assistant
Word of Life Camps
06.2022 - 08.2022
Bachelor's Degree in Food Business Management - Culinary Arts
Culinary Institute of America
Regent Diploma -
Red Hook Senior High School