Isabella Thomason
Eagle Mountain,UT
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Representative
T-Mobile
New Braunfels, TX
09.2024 - 01.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Caregiver/ Med Tech
Gruene Senior Living
New Braunfels, TX
11.2022 - 09.2024
- Administered prescribed medications on a timely basis following care plan instructions.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Examined and treated patient lacerations, contusions, and physical symptoms
- Helped clients get in and out of beds and wheelchairs.
- Proper cleaning and maintenance of residents rooms on a daily basis as well as laundry
Houseman
Aloft Hotel
Round Rock, TX
02.2020 - 11.2022
- Assisted in setting up meeting spaces for events or conferences.
- Maintained a clean and safe environment for guests and staff by vacuuming, dusting, sweeping, mopping floors, washing windows and walls.
- Communicated effectively with other departments such as front desk or engineering teams if needed.
- Delivered requested items such as linens, towels, toiletries and other amenities to guest rooms in a timely manner.
- Checked stock levels of cleaning supplies regularly and reported low inventory levels to supervisors.
Front Desk Receptionist
Opus MRI
Houston, TX
02.2017 - 09.2020
- Interacted with customers via telephone or email regarding inquiries about their accounts or services offered by the company.
- Provided administrative support to the back office team by organizing and maintaining files, data entry and generating reports.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Texas Success Academy
11-2019
Skills
- Basic Housekeeping
- HIPAA Compliance
- Documentation
- Behavioral Management
- Complex Problem-Solving
- First aid and safety
- Strong Ethics
Education and Training
other
Certification
- CPR/AED Certification
Timeline
Sales Representative
T-Mobile
09.2024 - 01.2025
Caregiver/ Med Tech
Gruene Senior Living
11.2022 - 09.2024
Houseman
Aloft Hotel
02.2020 - 11.2022
Front Desk Receptionist
Opus MRI
02.2017 - 09.2020
- CPR/AED Certification
High School Diploma -
Texas Success Academy