Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Tompkins

Stevens point

Summary

Professional hospitality expert with proven skills in mixing and serving beverages and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

Bartender/Restaurant Server

Wissota Chophouse
09.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.

Personal Assistant

City At Work
02.2025 - 05.2025
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Provided research assistance on various projects, leading to informed decisions based on accurate information.

Lead Food Server

Guus On Main
07.2020 - 08.2024
  • Managed high-volume shifts by effectively prioritizing tasks and delegating responsibilities to team members.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming dining environment.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery, resulting in minimal customer wait times.
  • Maintained up-to-date knowledge of menu items, allergens, and dietary restrictions to accommodate diverse customer needs.
  • Developed strong rapport with guests through attentive service and personalized recommendations, leading to increased return visits.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Served meals to customers according to established guidelines.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.

Education

Stevens Point Area Senior High
Stevens Point, WI
05-2019

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Cleanliness and hygiene
  • Menu memorization
  • Professional appearance
  • Customer service expertise

Timeline

Personal Assistant

City At Work
02.2025 - 05.2025

Bartender/Restaurant Server

Wissota Chophouse
09.2024 - Current

Lead Food Server

Guus On Main
07.2020 - 08.2024

Stevens Point Area Senior High

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